Car Rental in Norfolk, VA

27 locations found near Norfolk
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“Today Was Just Simply Amazing! My Sales Rep, Chandra Ponds, and the Entire team was amazing! My Son Just Purchased his first car at This Dealership! I personally would Like To say Thank You Ms. Pond for your service , as well the Whole Team! It’s truly been a Great experience! I highly recommend anyone that’s in the Market A Car, Visit Banister Nissan of Norfolk!”

4.2 Good234 Reviews

“Brittany(from a Va Beach location) and Maddy together have saved me in last minute crunches TWICE. I've received great care from them, and although I live out in Portsmouth, I will return to this location if I'm ever in need of a rental again.”

3.9 Good62 Reviews

“Mr. Jason was very helpful and knowledgeable in letting me know about the cars. An I was able to drive an couple and found the one best for me . Love it can't wait to bring my son back for his first car as well. Thanks again.”

3.7 Good109 Reviews

“Great experience with this Enterprise location!!! Booking and picking up my car was easy. Convenient location to the Norfolk base. The entire team was helpful and I appreciate their prompt service. Highly recommend.”

4.6 Superb17 Reviews

“Vana provided me with outstanding customer service when I needed a vehicle upon arrival at Norfolk Int'l Airport. She assisted me when there were no other vehicles were available to meet the needs of my trip. I will book again with Alamo Norfolk Airport!”

3.8 Good51 Reviews

“I enjoy their service this is my second vehicle from them and I still have my first one from when is was 15 still operational and they are always available for help and mechanics if needed truly a one stop shop.”

3.9 Good35 Reviews

“Ryan and Dean are THE BEST people and location to rent from. I've never experienced people who go out there way seamlessly to make sure I am ok. Anytime I needed a trade out anytime I asked them to call me they never complained and were so professional. If I ever rent again it'll be through them only”

3.7 Good55 Reviews

“This location is amazing they always friendly and fast greet me as soon as I walk in by name which is fantastic I love this location and everyone deserves a raise keep up the fantastic job team moncellieo I haven't been disappointed yet thank you for hospitality and friendliness thank you merry Christmas and Happy New Years ?”

3.8 Good26 Reviews

“Super friendly & helpful group of people! Thanks for filling up my tire & being understanding about me dropping off the vehicle in another state. Great customer service.”

4.6 Superb9 Reviews

“The customer service is always pretty good, especially in the service department. They get my car in and out pretty fast and they don't hassle you about having them fix things that they notice need to be fixed. And I love that they have this link that they text you that then you can go into approve or decline services that they offer or suggest.”

3.5 Good51 Reviews

“Raphael and the other guy that sometimes is at the front desk are great. They have always treated us very well. However, the new lady with long hair they recently hired is terrible. I asked her two questions today regarding the availability of cars, and the way she answered was beyond disrespectful and rude, she literally yelled at me and my husband for no reason. I have never seen anything like that before. I ignored it an left as quickly as I could, but someone like that in the front desk is definitely going to make you lose customers...”

3.6 Good32 Reviews

“Bought a car from them the other day. Process was effortless!! Got me in the vehicle I was interested in for a test drive and next thing I knew we were signing the paperwork. Clean and amazing shop!”

4.2 Good11 Reviews

“Had AMAZING customer service picking up my rental on Saturday morning from AJ and dropping it off Tuesday evening with CHRISTIAN!!! Where the customer service on the phone wasn’t the greatest and made me consider other rental companies. AJ & CHRISTIANs IMPECCABLE customer service made me a National fan, thank you for making what started a bad experience into one that left me smiling and happy to recommend your services. Your managers should be proud to have you both!!!!”

3.3 Good88 Reviews

“Tyana - Tyana - Tyana saved the day!!! I had booked my reservation on line; only to find out that no cars were available when I arrived for pick up. Tyana worked hard to get me into a car that was not picked up by a prior reservationist. Because of her savvy business sense, everything worked out, and it was a WIN-WIN for everyone. Tyana Dozier is an asset to your Enterprise team! Thank you!”

3.4 Good41 Reviews

“After a turbulent 24 day of travel, misdirection, cancelations, and a last minute final destination diversion. I ended up in DC instead of Norfolk. I was able to check for, select, book, and rush out to the rental place, drive down the Hampton roads, and turn it it. Quickly, and fast, with munital customer service rep interaction.”

3.1 Average55 Reviews

“Matt is the man.He has great customer service, explained everything needed to know about my purchase and made sure the vehicle I choose was right for me…..Thanks alot”

2.8 Average38 Reviews

“Great customer service! I was indeed of rental and made 1 phone call to Tiaunna and Calvin took care of me. If you want the best service in Hertz in the 757, visit them!”

2 Poor8 Reviews

“The young woman I dealt with at the Budget on Norview, was extremely helpful and professional! She made the rental experience easy and stress free! But the Budget in Norfolk International Airport has extremely rude and disrespectful staff! I will only deal with the Budget on Norview from now on!!”

2.8 Average89 Reviews

“Personally, I had a great experience with this business.My flight was cancelled by American Airlines and I had to contemplate driving home because of another engagement I needed to be at for work the next morning.Rafe, at the front desk made the entire process super easy. Allowed us to keep our current rental, rebook and take the car back to NY with no issues, no hidden fees and straight forward answers. He was super insightful and helpful on the phone1010 customer service”

2 Poor32 Reviews

“We reserved a car for 2 days and requested full size, got a Chrysler 300, very nice. However, in this time of COVID we expected that this car would be cleaner than renters in the past. That wasn't the case. Halfway through the trip since we were headed into the sun we had to stop and purchase Windex cleaning wipes to get the windshield clean. It took like 6 of the wipes. The car was so filthy on the outside that you could see our finger prints across the back of the trunk. We have local drive through car washes for $4 for gosh sake. Then during the clean up for us to turn in we found other items from the previous renters - no contact door opener, hand sanitizer etc. Well by then, we had spent two days in this car and feel that we were put at an unnecessary risk. Remember, this is the time of COVID, take a minute and get the car ready. I don't expect this too much to ask.”

2.1 Poor49 Reviews

“We recently rented a vehicle from hertz and a cellphone was left in it. Anthony Fuller and Jaime went out of their way to help me get it back. Their customer service is top notch and I would go here again for future rental needs.”

1.9 Poor43 Reviews

“Well budget car rental was absolutely great. It was one of the best experiences we've had renting a car.Initially we booked a Tesla rental with one of the other agencies that OJ used to represent. We had booked a car and reserved it but when we arrived at the airport they (Hertz) said oh it's gone.So we went with budget and it was one of the best experiences we've had renting a car.”

2.3 Poor187 Reviews

“The hertz rental car people were amazing ! Especially Yolana when we got stranded in Norfolk after our flight cancelled she was quickly assisted us on how to extend our rental. We will return !”

1.9 Poor62 Reviews

“My experience with Dollar at Norfolk International Airport was top notch! I flew in from the west coast to visit family and needed an SUV. I reserved a Nissan but it wasn’t available. However, I received a 2023 Explorer which in my opinion was even better! The features it had made me comfortable enough to not miss my Genesis at home ?. The agent at the counter made the entire process seamless. I went from baggage claim to Dollar to my rental in less than 10 minutes! The pick up and return was nothing short of white glove service. Dollar Rental will be my preferred choice from now on whenever I travel to Norfolk!”

1.4 Poor40 Reviews

“Avis has been my preferred rental car provider for 25 years! Reasonable prices, always have a good car.I was in a 2024 Nissan rogue, and the only tricky part was, it was not clear how to put the car in reverse. If you happen to get one, there’s a little button on the driver side of the gearshift that you have to click first to put it into reverse. Everything else was great! I checked the glove compartment to see if there was a user guide and there was not but luckily I googled it.”

1.9 Poor85 Reviews

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