Geek Squad (actual Best Buy employees ) came to redo the installation. Did a great job. Don't accept a contractor for any insulation
February 2023
I traded a phone in there over a month ago and after multiple calls to the national hotline and the store there has been zero resolution. They have my phone and have probably already sold it for double the trade in and I'm having to fight for a straight answer and compensation. Extremely disappointed
November 2022
We just had an incredible experience at Best Buy thanks to JT. He was so thorough, patient, kind and understanding when we brought a tv back in that was malfunctioning. He gave us the same price and looked long and hard to find us a tv for an exchange! We recommend going here!