Home Decor in Palo Alto, CA

18 locations found near Palo Alto
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“Great variety of fair trade gifts, very reasonably priced. I've seen similar items with less variety at other stores at much higher prices. The staff were all volunteers & super kind & helpful. I found cool gifts for multiple family members of all ages. Thank you United Nations, I'll visit again.”

4.8 Superb34 Reviews

“I can't believe I never stopped in before! It's a tiny blink-and-you-miss-it storefront, and inside it's packed to the gills with adorable gifts and goodies. I picked up some stationery, but you could also get a little RGB doll or some nifty inventive kitchenware.”

4.7 Superb28 Reviews

“I'm a freshman in college and wandered into Hudson Grace looking for a flower vase. I was asking a girl out on a date and wanted to make a small flower arrangement. The two women working the store (I didn't catch their names) not only gave me a display vase for free but spent over 15 minutes showing me how to arrange a flower display. They cut off the rose stems, showed me which leaves to remove, and helped arrange the flowers in the vase. It was one of the kindest gestures I have ever received.Update: she said yes! I'll definitely be returning for some candles :)”

4.4 Superb24 Reviews

“I walked in to the store scared of how everything was going to go. But man, we were blown away by Kyles attention and interaction. We enjoyed his knowledge and help. We thought it was going to be like a car dealership and we were wrong. Kyle really cared about our needs and connected with us. If you are looking for great service visit this store and work with Kyle!”

4.7 Superb10 Reviews

“Exquisite Rugs and Outstanding Service!Their rug collection is stunning, catering to various styles. The staff's expertise and friendly demeanor made the shopping experience a delight. They helped me find the perfect rug within my budget. I'm in love with my purchase and highly recommend Artsy Rugs for their top-notch quality and customer service.”

4.6 Superb9 Reviews

“I so wish they sold on a website. This is a great shop, I purchased a tunic - polysilk - and the next day I went back for another color. Nice quality especially on the embroidery. I will go back next time I visit Palo Alto!”

4.5 Superb8 Reviews

“High quality bath linens. Not cheap, but you get what you pay for. Very nice staff, too. They were able to get me a bath mat in a color I wanted that was not even available at frette.com. Thanks, Flora and Eric for helping us put some really nice finishing touches on our bathroom after we remodeled it.”

4.2 Good9 Reviews

“Never been to this location or the container store before till last month. Picked up my online order here, and it took awhile to get my order, which is because they have so many orders at any given time and date!! Good quality stuff, the lady called Kathleen was so helpful and found my hidden order!”

3.5 Good30 Reviews

“I was here today to look for a sofa and this store is big. All the furniture is upstairs and all the smaller items are downstairs. While upstairs, we were trying out all the different sofa collections, and in multiple occasions had multiple sales reps come over to see if I had any questions, and to check in to ensures I was doing okay. While speaking to the sales reps, they were very knowledgeable, courteous, and nice. I was able to find a potential sofa with their help. All in all, I had a good experience with the friendly and helpful people here.”

3.4 Good25 Reviews

“I went to Urban Outfitters today to return something that I bought for my granddaughter. I bought the item before Christmas and lost my receipt. I only had the transaction on my credit card. Josh assisted me and was very helpful. He patiently went through the transactions of that day trying to find the purchase so that he could create a receipt. He gets an A+ for customer service.”

3.3 Good10 Reviews

“Sur La Table is one of the best places in the Bay Area to take baking classes at. The chefs are fun and extremely knowledgeable and I benefited a lot from seeing lot of techniques in person. I highly recommend Sur La Table baking classes.”

3 Average36 Reviews

“'Scandia Home' at 261 Hamilton Ave #130 has understood the meaning of total customer service and personalized attention. Shopping is a total pleasure in this store. You will find quality items and the cutest stuffed animals!”

2 Poor4 Reviews

“Bought an Eames office chair, found out it was too short and had to return it....but I live hundreds of miles from the Palo Alto store.....when I started the return process, Chris, the assistant manager, was very helpful and arranged to have the chair picked up, then helped with the refund, which was complete, including the shipping charges.....my experience was excellent and recommend Chris if you're going to DWR in Palo Alto.”

2.5 Average10 Reviews

“Beautiful store at Stanford Shopping Center ! Lovely display and dressing rooms ! I've never heard of this brand but was attracted by a sign outside the store: 'Buy one get one free' ( sale items). So I went in and was going to give this brand a try. I was told that items with a yellow plastic ring around the hanger neck were a part of the BOGO deal. I tried on items in the dressing room which was busy. I chose a few items. Was surprised since I'm a petite size. When I get to the register I find out that many of the items were not on sale though marked as such. I found it very confusing. But I liked the items I chose ; eliminated two items reluctantly due to the no sale status of those items. But I also still kept a silk blouse for full price ( reluctantly) Later while at home I go online to view the online store. (Especially since I didn't know of this brand before) Turns out that several of the items I purchased for full price were on sale online. Confusing. The clothing is beautiful and sustainable and made in SF! Those two things are worth paying more for . However shopping at Amour Vert is confusing and felt unpredictable. I wonder how they can make the process more customer friendly ?”

2.6 Average33 Reviews

“The Palo Alto location of Pottery Barn Kids is amazing! I had a horrible experience with Pottery Barn online - a months-long saga of rude, unhelpful treatment - and went to Pottery Barn Kids in Palo Alto and they solved all my problems at no cost in 10 minutes. They were helpful and so friendly and I wish I went to them sooner! The salesperson mentioned that the online sales don’t support the brick and mortar stores at all, and recommended that I contact them directly to order.When I had the opportunity to order again, I didn’t bother ordering things online. I called the Palo Alto store and they were delighted to help me! They were super knowledgeable and descriptive of the different models, and quick with the ordering process. I also know if I have any issues with the product, their customer service will take care of me (unlike ordering online, where you’ll only get snippy responses and the runaround).TL;DR - order directly from the store, NEVER online. Pottery Barn Kids in Palo Alto is the best.”

2.6 Average102 Reviews

“I was a bit delayed in picking up my online order and embroidery item iso it was a bit tough to find, but Sarah was so gracious and helpful! I love the quality of all their construction and was surprised to see such poor customer service ratings especially when Sarah was so wonderful! She brightens up what could have been a frustrating day and will inspire me to pay it forward for others as well!”

2.1 Poor36 Reviews

“I have bought lots of different items at the store off and on, but recently we bought family room chairs and a coffee table and end tables. Our experience was great and we love the furniture we bought. We also appreciate the sales staff, who are extremely helpful. I love going in to the store spontaneously and finding something that would look just perfect in our house. I have no complaints with the quality or the workmanship of the items we have purchased. It's one of the few furniture stores where we can actually walk in and shop, so it's definitely five stars for me.”

2.1 Poor54 Reviews

“There excellent Service from the product and people Quality furniture you lucky have one I'm recommend to those can afford I'm happily costumer Edith Watkins 4082428965 you have Q Ps I have my dream couch”

2.2 Poor92 Reviews

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