in store experience was not great. The design consultants are under staffed. Team wasn’t able to complete our order. We waited for 1+ week and no update…
May 2023
Poor customer service, unfriendly and rude staff and unprofessional management! Love Pottery Barn products but hate to shop at this store. Staff are more concerned about store appearance and paperwork than serving customers.
May 2023
If I could I would give them 0 stars.They definitely have shipping problems.I ordered item and several days later they cancel the order.When I went to store I saw the item in the store.I would avoid that P B in that location.