Internet Service Providers near Monona, WI
25 locations found near Monona
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“Sean was delightful to deal with. He spoke in words I could understand and had patience to deal with a “non-techie”. I will go back to him whenever I need a new device or translation of my plan!”
Internet Service Providers
“I recently purchased a new cell phone for the first time in several years. The experience far exceeded my expectations. There was no wait time, the rep at the store was really attentive and helped me find a good deal for the product I was looking for and made me aware of some great promotions. The transaction was smooth and relatively quick. It was a great experience!”
Internet Service Providers
“Alex at the Waunakee store was awesome. He stayed late, made several calls to his customer service line, and made every attempt to solve my problem. Awesome customer service.”
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“These folks are extremely responsive and knowledgeable. We've had home service from them for over a year with very few problems. I work in a related field so pressed a number of technical points that were probably annoying from a provider perspective. Regardless, they have been wonderfully polite and responsive to every question and request I've had, fulfilling many with a (virtual) smile. Even when they couldn't give me the answer I wanted, they did a great job explaining why and usually how we might be able to do it in the future.We also engaged Four Lakes Broadband as a potential provider for a business site in the Madison area. They sent out technicians multiple times to investigate and ultimately determined they would be unable to serve the site well. While disappointed at the inability to get service, I was impressed with how forthright and transparent they were throughout the process. I feel there are plenty of other providers that might have tried to force a bad solution.When I have had an issue, usually after hours, I've left a message with their service and, despite saying that it wasn't a rush, had someone call back in less than 30 minutes. They always take the report seriously and start looking for where the problem might be within their system. In only one case was it something within their control, and it was fixed within a day.These folks are class acts. No regrets at all.-Brian”
Internet Service Providers
“Recently worked with Ben F. at US Cellular Fitchburg on getting a new pre-sale iPhone. Ben provided such caring and personalized service, and it was honestly some of the best customer service I've experienced in a long time. Thank you!!!”
Internet Service Providers
“Tray and Dakota are absolute gems! They were both so kind and patient throughout my whole experience, taking time to answer all of my many questions. Couldn’t recommend either of them or McFarland US Cellular more!”
Internet Service Providers
“My partner and I went in to switch from our previous plans to one, as well as to get the latest iPhones. Liz S. was incredibly kind, patient, and very helpful as we went through the process! We both love our new phones and plan.”
Internet Service Providers
“Came in today to switch phones over and Mr. Garth has done an excellent job. Truly appreciate all his assistance even put my screen protector on what a great guy.”
Internet Service Providers
“I usually don't write reviews, but I felt compelled to after my last few experiences at this store. I was in the market to change phones, and the employees here were very helpful and courteous throughout a somewhat drawn out process (none of it their fault, long story). An employee named Zack was particularly helpful. Over the years I've gone here I've been continually and delightfully surprised by the general manner of the employees - little to no pressuring, trying to find the best fit for me, looking for ways to save me money, etc. Maybe it's just the poor quality of my experiences at other cell phone stores in the past that make this place stand out. In any case, whatever it is you guys are doing, keep it up!”
Internet Service Providers
“After Spectrum didn't follow through on my fiber internet installation, I reached out to UpNet Wisconsin and have been completely satisfied -- even happy -- with the prompt and courteous customer service, pricing options, and internet speed. I needed to add a fixed IP address to my account and they took care of me within 24 hours, even sending a tech to make sure everything worked correctly. Small company that works hard to keep their rural customers happy. Awesome!”
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“Unfortunately, by saying that THIS location is by far and above the best brick & mortar, the T-Mobile location isn't truly saying very much. Why, because EVERY SINGLE other T-Mobile store that I have been to in the past couple of years in the Madison, WI area and Champaign, IL area (7 stores in all) has either flat out LIED & misled my family or myself, that I had sworn to never enter another one ever again! I believe the gentleman that assisted me was Charles... a really knowledgeable T-Mobile agent/employee (his co-worker was helpful as well) totally blew me away by having actually educated himself on the many different products that T-Mobile carries.I'm so used to the people in these stores, from my past experiences, they have only known about iPhone products. Not one person I've asked for assistance with what they conned my elderly mother into picking that piece of garbage Pixel 6 phone had the slightest bit of knowledge on the issues that she has been enduring! No one knows anything about it... I even tried several Best Buy locations looking for assistance for her and that idiotic phone. I initially thought that it could be similar to my Galaxy... but no, it's not similar at all.Thank you, Charles!!! Keep up the great job!!! As well as your buddy, sorry I didn't catch his name... he does have a well trimmed beard. That's all I recall about him, though... he warned me about trying to use a charging base that I was thinking of getting from Amazon that could potentially cause my phone to be damaged at the least, or very possibly permanently damaged my battery or blown it up by trying to charge it too fast! Thanks!!Later, guys!”
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“Hands down best customer services and experience I had a T-Mobile retailStore. She help me resolve my return a device dilemma and activated a home internet device while her colleague set me up on a better plan to fit my traveling.”
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“Taylor is the best! Spent an hour with my son and I figuring out what was the best plan to go with. I recommend this location highly! Avoid the Monona store at all costs!!!”
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“Bought a phone at Best Buy. After purchasing, the dude at BB said that they can't activate it. I had to go to T-Mobile store. Took phone in, and the person (sorry, I only remember it started with a K) was very helpful. Even though he didn't sell us the phone. Gave us options and advice. Probably the easiest phone upgrade ever in the 20+ years of being a Sprint/T-Mobile customer. The only thing that could have made the experience better is if they could somehow match the price from BB, or even come closer than they had, or without the sleight-of-hand where you trade in your phone, but it's not a price reduction, it's more of a credit over time.”
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“When I moved into my new apartment the internet was consistently running at 11Mbps even though I was paying for 250. I reached out and they had come to fix the wiring the next day! Great customer service!”
Internet Service Providers
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
10AM - 8:30PM
2901 Latham Dr, Madison
Internet Service Providers
“Amazing! My internet is lightening fast now! So happy I reached out. Never knew a company like this existed or would be as helpful as they are. Harrison hooked us up and it was life changing! Thank you Harrison!”
Internet Service Providers
“Great experience at the Hilldale Mall Madison, WI store. Joseph was terrific! He is knowledgeable, explains offers and technical info well. Joseph answered all my questions and was professional and patient. If you are anywhere in the Madison area go to this Spectrum Store!”
Internet Service Providers
“Mykayla was super helpful while I was at spectrum getting a new iPhone. She helped me transfer all data and explained the bill in detail. The other team members were also working hard to keep up with the busy day. I’m very happy with spectrum internet and mobile.”
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Verizon
6500 Monona Dr, Monona Locations
“Zach was very helpful and knowledgeable throughout the entire process of diagnosing the issue with my 5 year old phone (it no longer supported 4G/5G). At the time, Samsung was just about to begin the Pre-ordering phase of their new s24, so because of the odd situation, he even offered me a loaner phone for a few weeks while I decided what to do. Thanks to his assistance and patience, I was very happy with my decision to get the new s24 during their Pre-order phase, rather than purchase an older phone or buy a loaner phone for a few weeks elsewhere. Thank you greatly, Zach!”