Recently worked with Ben F. at US Cellular Fitchburg on getting a new pre-sale iPhone. Ben provided such caring and personalized service, and it was honestly some of the best customer service I've experienced in a long time. Thank you!!!
August 2023
After spending a lot of time on the phone with USC tech support and then Samsung tech support, they were not able to resolve an ongoing issue with a phone I purchased about 4 months ago. I went into the store and Christian resolved the issue within a few minutes! Great job ? Christian, and thank you!!
August 2023
Carlos was absolutely amazing!! He was very knowledgeable and patient!!!. Great experience getting a new phone from him!!