Cell Phone Stores near Fox River Grove, IL

30 locations found near Fox River Grove
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“Great service from all the staff we have encountered through the years at this T-Mobile location. They show extreme patience, courtesy and graciousness dealing with their clients, many who are not tech-savvy to deal with gadgets.”

3.7 Good17 Reviews

“The store manager Ed is awesome. He is professional, detailed, and helpful. I came it to upgrade my iPhone and he made it super easy. I would highly recommend Ed and this store.”

4.8 Superb66 Reviews

“I specifically went to this Verizon store because it had a 5-star rating. Javier had been recommended in several posts and I was fortunate to have him help me today with getting a new I Phone. The shop was well organized and uncluttered. I was greeted and assisted immediately.Javier was an excellent rep. for the store. He was friendly, knowledgeable and focused on what I most wanted and needed in a new phone. I would definitely return to this location and would request Javier's assistance whenever possible.-dser”

4.8 Superb39 Reviews

“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”

4.9 Superb26 Reviews

“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”

4.5 Superb56 Reviews

“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”

4.8 Superb25 Reviews

“I love these people. Every time my account gets messed up because I called the 800 number or whatever weird technology fail that I’m lucky enough to be a victim of— the are the masters of all the things. They know all the things. These are the only people I trust to deal with my phones— when they know you by sight and always have a smile, you’ll know you got winners. Well done, friends (Aron & Jesus roccckk)”

4.3 Superb131 Reviews

“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”

4.4 Superb51 Reviews

“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”

5 Superb10 Reviews

“Ricky at the LZ store took care of all my needs on getting the internet and a phone. He was friendly, knowledgeable on what I wanted and really patient with me, due to the fact I am not too electronic savvy, but he explained everything I needed to do and let me know the cost of everything right away. Thanks so much for all your help & patience with me.”

4.3 Superb22 Reviews

“They have the best service at this Hoffman location, the others do not serve you well and do not help you solve problems, if you come here Mike and his team are very good at their job!! I will always come here.”

4 Good90 Reviews

“I would like to give 5 Stars to this place. The guy working here is super friendly and he will help you with anything he can. He deserves the 5 stars. In the other hand the lady that is there most of the time has a really bad attitude to the clients it seems like she rolls her eyes every time you ask something. She should be a little more friendly if she is working with people.”

4.4 Superb7 Reviews

“If you need a new phone, an upgrade, to switch phones, or anything I highly recommend you go see Arturo in Wauconda, he's the best!! First, I verified with boost customer service that I could upgrade to a specific phone and keep my plan. So I went to the Mchenry store and the man said I could not do that. After about 15 minutes of arguing that I had already spoke to customer service, he told me that he was on the phone with customer service himself and that I had to change my plan, and if I didn't then he couldn't sell me ANY phone. I went to Wauconda, told Arturo what phone I wanted, and he had that new phone activated, everything switched from my old phone, and ready to go within 10 minutes and I kept my plan. Great customer service!”

4.3 Superb8 Reviews

“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”

4.2 Good4 Reviews

“I visited the AT&T store in Crystal Lake with my mom to trade my iPhone 11 in for an iPhone 15 and my experience was fantastic. The person helping us, Scott, was extremely helpful and patient and very personable.The store only had two people working; however, Scott was super attentive towards everyone in the store and ensured that all of our needs were met! Definitely the best customer service I have ever received! :)”

3.9 Good51 Reviews

“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”

3.9 Good46 Reviews

“I had the pleasure of being helped by Raquel. She was amazing ,great and very polite as she helped me with my phone issue I talked about how I wanted to update my phone because I'm due for an update and she showed me a good few choices and think I'm going to get a Google pixel because of herThanks Raquel”

3.9 Good15 Reviews

“It's ok also the guy who unloading the truck take only one truck and use only one door most likely....For the driver who coming her just pass the company then turn left you'll see on your right an orange company.Look at the pictures.”

4 Good2 Reviews

“Great store. Clean and well stocked. The hot dogs are yummy. They even have sauerkraut in the condiment area. I never leave without a hotdog to go. Plus, a soda to boot. All under $2.”

3.8 Good5 Reviews

“Omgggggg Cecilia was a Great & Outstanding help, customer service 10/10. I’ve been a boost customer for over 15 years and I love the service. Thank you boost for all your help”

3.7 Good3 Reviews

“My phone went down on me around 7pm and I despartely needed one to meet my boyfriend the next day. Got there 40 min. before they closed. The gentleman there was all alone and had customers before me. He tols me I was eligable dor a free upgrade. Then another customer came in but he got my new phone up and running and I love this new phone! He handled all his customers and was working after closing. Remarkable person.”

3.8 Good12 Reviews

“This location has very good customer service! Eric was very friendly and made sure that we understood everything that was going on and made the experience of switching to Verizon very easy and as smooth as possible. I'm very happy with our choice of switching over companies as well as choosing the Hoffman location. Definitely recommend this location!”

3.8 Good104 Reviews

“I stopped in yesterday having an ongoing issue with my phone and I couldn’t quite figure out what was wrong with it. Miguel despite me being angered by the situation helped me solve the issue while keeping a professional demeanor. I was in and out within minutes. I loved how honest he was without trying to upsell me like most places do. Will be returning to this specific location just because of him.”

3.5 Good8 Reviews

“I love the owner and there son. They treat me like family and are 100% honest. I rather go there than any other place. Just simple chat will make them go above for you. Salute.”

3.7 Good26 Reviews

“I came into the store sorely needing a new phone. I had some reservations about coming in store since every other phone store I’ve ever visited had crew members who didn’t really know what they were talking about and were obviously trying to up sell. This said, my experience tonight at this location was so good that I doubt I will ever try another location. Our representative, David, was very knowledgeable about every phone we looked at and his demeanor quickly eased my anxiety about this large purchase. David took my concerns seriously and gave me real answers that gave me tangible direction on what phone is best for me. I’m looking forward to using my new phone, thank you David!”

3.7 Good33 Reviews

“I did not have an appointment.. Jose helped me get a transfer pin... he took time to explain many aspects of the new phone and was friendly very thorough and knowledgeable and I know he will be here to help with his costumer service experience”

3.7 Good40 Reviews

“This place is amazing and has wonderful customer service.... I unfortunately could not make it in on time before work ( which is a couple stores down) and the lady was still able to help me with all my questions and needs. I could not be any Happier.... Thank you so much.”

3.6 Good26 Reviews