10AM - 8PM
1155 Golf Rd, Rolling Meadows“Paris was great at explaining everything that exists about my phone and my son phone and all the accurate numbers and prices of everything very helpful and very polite and professional to speak to great for your company thank you very much awesome doing business with Paris G....”
“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”
“I would highly recommend this place. They were wonderful and fixed my son’s broken IPhone 13 screen in less than a half hour. They sold me a new screen protector at half price and installed it quickly. I will definitely use them again! Both of the staff members who helped me were knowledgeable and friendly.”
“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
10AM - 8PM
1400 E Golf Rd, Schaumburg“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”
10AM - 7PM
701 S Lake St, Mundelein“I went to boost mobile to try to connect the phone and they helped me a lot and they are very professional in what I recommend this place to everyone who wants another phone”
10AM - 7PM
229 S Roselle Rd, Schaumburg“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”
10AM - 7PM
920 Villa St Ste D, Elgin“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
10AM - 7PM
659 S Sutton Rd, Streamwood“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“I made a call to ask a few questions on my family plan and the lady was super friendly and patient! She answered all my questions and I was able to add my daughter to my family plan at a great deal!”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
10AM - 7PM
785 E Dundee Rd, Palatine“I needed special help because my voicemail stopped working. I was in the store for a while and witnessed how Isabel Valentina helped each person that came in a caring way. Everyone had problems and she patiently helped them. You are lucky to have such a great person representing ATT. I will find Isabel when I need to get new phones or services. And. She dug in a fixed my voicemail. I had called customer service on the phone and after more than an hour, they could not help me. A big thank you to Isabel.”
“They have the best service at this Hoffman location, the others do not serve you well and do not help you solve problems, if you come here Mike and his team are very good at their job!! I will always come here.”
“I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!”
10AM - 8PM
1007 S Rand Rd, Lake Zurich“Ricky at the LZ store took care of all my needs on getting the internet and a phone. He was friendly, knowledgeable on what I wanted and really patient with me, due to the fact I am not too electronic savvy, but he explained everything I needed to do and let me know the cost of everything right away. Thanks so much for all your help & patience with me.”
10AM - 7PM
1140 W Maple Ave, Mundelein“My husband and I get a great experience. Amazing customer service. Very personable. They walked us through the whole transfer process and were patient as we collected our info to complete this process. Thank you Abdul!”
“I’ve been coming to this AT&T store for years. I always get the best customer service here. Everyone is very welcoming and knowledgeable. The store was busy but they still helped me in a timely manner. We got our three upgrades done and they saved me $50 a month on my internet bill. Thanks for everything!”
10AM - 7PM
2734 New, Sutton Rd, Hoffman Estates“This location has very good customer service! Eric was very friendly and made sure that we understood everything that was going on and made the experience of switching to Verizon very easy and as smooth as possible. I'm very happy with our choice of switching over companies as well as choosing the Hoffman location. Definitely recommend this location!”
10AM - 7:30PM
1248 E Dundee Rd, Palatine“Just visited 2 weeks ago. The new owner was very helpful and straightforward for what I needed, not to mention that he knew about all of his product and service. I'd definitely recommend this store to anyone for Metro by T-mobile. This is best Metro by T-mobile store I have been!”
10AM - 7PM
653 IL-68, Carpentersville“I would like to give 5 Stars to this place. The guy working here is super friendly and he will help you with anything he can. He deserves the 5 stars. In the other hand the lady that is there most of the time has a really bad attitude to the clients it seems like she rolls her eyes every time you ask something. She should be a little more friendly if she is working with people.”
“If you need a new phone, an upgrade, to switch phones, or anything I highly recommend you go see Arturo in Wauconda, he's the best!! First, I verified with boost customer service that I could upgrade to a specific phone and keep my plan. So I went to the Mchenry store and the man said I could not do that. After about 15 minutes of arguing that I had already spoke to customer service, he told me that he was on the phone with customer service himself and that I had to change my plan, and if I didn't then he couldn't sell me ANY phone. I went to Wauconda, told Arturo what phone I wanted, and he had that new phone activated, everything switched from my old phone, and ready to go within 10 minutes and I kept my plan. Great customer service!”
10AM - 7PM
421 Dundee Ave, Elgin10:30AM - 6:30PM
920 Villa St, Elgin“Great customer service, alway with a very welcome greet when i walk in to this store. I recommended this place to buy very affordable phones and cellphone service.?”
“The store manager Ed is awesome. He is professional, detailed, and helpful. I came it to upgrade my iPhone and he made it super easy. I would highly recommend Ed and this store.”