Cell Phone Stores in Crystal Lake, IL
12 locations found near Crystal Lake
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Mobile Phones
Mobile Phones
“I visited the AT&T store in Crystal Lake with my mom to trade my iPhone 11 in for an iPhone 15 and my experience was fantastic. The person helping us, Scott, was extremely helpful and patient and very personable.The store only had two people working; however, Scott was super attentive towards everyone in the store and ensured that all of our needs were met! Definitely the best customer service I have ever received! :)”
10AM - 7PM
6211 Northwest Hwy, Crystal Lake
Mobile Phones
“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
Mobile Phones
“I did not have an appointment.. Jose helped me get a transfer pin... he took time to explain many aspects of the new phone and was friendly very thorough and knowledgeable and I know he will be here to help with his costumer service experience”
Mobile Phones
“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”
Mobile Phones
“I love the owner and there son. They treat me like family and are 100% honest. I rather go there than any other place. Just simple chat will make them go above for you. Salute.”
Mobile Phones
“Great store. Clean and well stocked. The hot dogs are yummy. They even have sauerkraut in the condiment area. I never leave without a hotdog to go. Plus, a soda to boot. All under $2.”
Mobile Phones
“I went to pick up my snow blower here and it was prepared and ready to be picked up. I had zero wait time and the staff were really nice and friendly and assisted me in loading it in the car.”
Mobile Phones
“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”
Mobile Phones
“Ryan C. went above and beyond in helping me with my IPhone. This past Friday, Feb 2nd, my phone "partially" froze ( calls were coming in, but my ability to answer was compromised) and while i was attempting to reset the Iphone it went into emergency mode and started texting all my contacts stating I needed assistance plus was auto dialing 911. No matter what I did I could not restart it. My phone was blowing up with calls that I couldn't answer. I panicked. I went directly to your t Mobile store in Crystal Lake hoping you could help. Ryan C was on duty. He showed me an emergency move to restart my phone that he emphasized should only be used sparingly. It worked!!! Ryan C ..Employee of the month!!! Plus he suggested a better screen protector to enhance the images on my phone !!!! I bought it.. huge improvement!!! Thanks Ryan C!!”
10:00 AM - 8:00 PM
4912 Northwest Hwy Suite A, Crystal Lake
Mobile Phones
“The family and I went in knowing we were going to upgrade three phones. Our rep was Nate and he was wonderful. I did my homework before I left the house so I knew what the discounts were before I walked in the door. Nate didn't try to oversell us on anything and when we started talking about our TV services, he helped us make the decision to cut U-verse (which was going to happen soon as they are pretty much donezo). Nate was great, Jason was great and we are very happy with AT&T in Crystal Lake!”
Mobile Phones
“I received a $50 coupon for signing up for a Target credit card. I thought it expired at the end of the month but it was 4 days prior. The manager did an override of the expiration and let me use it. Big thanks”
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