Cell Phone Stores near Lake in the Hills, IL

26 locations found near Lake in the Hills
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“I came into the store sorely needing a new phone. I had some reservations about coming in store since every other phone store I’ve ever visited had crew members who didn’t really know what they were talking about and were obviously trying to up sell. This said, my experience tonight at this location was so good that I doubt I will ever try another location. Our representative, David, was very knowledgeable about every phone we looked at and his demeanor quickly eased my anxiety about this large purchase. David took my concerns seriously and gave me real answers that gave me tangible direction on what phone is best for me. I’m looking forward to using my new phone, thank you David!”

3.4 Good29 Reviews

“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”

2.6 Average7 Reviews

“Literally the best service with very reasonable prices. Kahn is very personable and professional. I have had two phones fixed by iFixandRepair, and we are very satisfied!! 10/10 totally recommend!!”

4.9 Superb71 Reviews

“I had the best experience as a customer in this store by far.. Javier Olascoaga Jr.Is such an amazing store manager, he was so professional, knowledgeable and patient and so helpful. Never once did we feel rushed, he gave us his full attention and support from my father’s phone my watch to helping us with the best possible plan for an internet tower . Thank you so much for all your help and support definitely worth the drive from Palatine. ?✨”

4.9 Superb69 Reviews

“Have had AT&T for more than a year now and always have great customer service when I go in the store. Doug is super friendly, helpful and always helps If I have any questions.”

4.8 Superb55 Reviews

“Outstanding customer care and assistance, largely due to our interaction with staff namely Esme Espinoza we elected changing cell carriers and joining AT&T.Esme gave us answers to our questions and there were no smoke and mirror acts when we inquired about rate plans. Esme conveyed patience and understanding in helping my wife and I.She is without a doubt a quality employee providing first class customer service in a world where customer service has become a thing of the past.”

4.7 Superb45 Reviews

“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”

4.9 Superb26 Reviews

“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”

4.5 Superb56 Reviews

“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”

4.8 Superb25 Reviews

“I love these people. Every time my account gets messed up because I called the 800 number or whatever weird technology fail that I’m lucky enough to be a victim of— the are the masters of all the things. They know all the things. These are the only people I trust to deal with my phones— when they know you by sight and always have a smile, you’ll know you got winners. Well done, friends (Aron & Jesus roccckk)”

4.3 Superb125 Reviews

“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”

4.3 Superb59 Reviews

“Mohamed was served us today at Metro PCS by T- mobile at Elgin! We're so happy to get such professional services !!! Mohamed is wonderful guy!!! Thanks you a lot!!”

4.3 Superb57 Reviews

“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”

4.5 Superb24 Reviews

“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”

5 Superb10 Reviews

“Been here a few times for various upgrades and such. Everyone I have dealt with here has been great. Going above and beyond to provide great customer service. Very honest and forthright with everything. I will continue to go back to this store.”

4.4 Superb28 Reviews

“They have the best service at this Hoffman location, the others do not serve you well and do not help you solve problems, if you come here Mike and his team are very good at their job!! I will always come here.”

4 Good90 Reviews

“I would like to give 5 Stars to this place. The guy working here is super friendly and he will help you with anything he can. He deserves the 5 stars. In the other hand the lady that is there most of the time has a really bad attitude to the clients it seems like she rolls her eyes every time you ask something. She should be a little more friendly if she is working with people.”

4.4 Superb7 Reviews

“I visited the AT&T store in Crystal Lake with my mom to trade my iPhone 11 in for an iPhone 15 and my experience was fantastic. The person helping us, Scott, was extremely helpful and patient and very personable.The store only had two people working; however, Scott was super attentive towards everyone in the store and ensured that all of our needs were met! Definitely the best customer service I have ever received! :)”

3.9 Good51 Reviews

“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”

3.9 Good46 Reviews

“This location is knowledgeable and friendly! Everyone was so nice and helpful. Aaron was super knowledgeable and helped me set up my new iPhone 15. I appreciate the detailed and excellent service!”

3.9 Good43 Reviews

“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”

4.2 Good4 Reviews

“I had the pleasure of being helped by Raquel. She was amazing ,great and very polite as she helped me with my phone issue I talked about how I wanted to update my phone because I'm due for an update and she showed me a good few choices and think I'm going to get a Google pixel because of herThanks Raquel”

3.9 Good15 Reviews

“Great store. Clean and well stocked. The hot dogs are yummy. They even have sauerkraut in the condiment area. I never leave without a hotdog to go. Plus, a soda to boot. All under $2.”

3.8 Good5 Reviews

“Great experience and customer service at this Verizon location. In particular, Matt V was professional and awesome with setting up myself, my son, and my mother with new phones. Matt made the entire process smooth and seamless.”

3.8 Good39 Reviews

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