9AM - 5PM
10422 Garden Grove Blvd, Garden Grove“These two representatives are angels. Very professional, prompt and very courteous. Mrs Ofa makes the bank shine with her aristocratic approach to the customers, also neatness and outstanding with patience. She's sharp and makes you feel at ease. Mrs Elvira is outstanding and also makes you feel like family. Also An outstanding professional perfectionist who knows her job very well. She's Gifted also with outstanding patience. Jenifer, the whole staff and the building design keeps the Garden Grove area beautiful.”
9AM - 5PM
13008 Harbor Blvd, Garden Grove“Yes Yes Yes! Can I just say, the customer service reps always make my day!! They are kind and patient and very personable. They always offer simple solutions and want the best for their customers! I hesitated calling because I just didn't want to deal. But I'm so glad I called! Robert, the customer service representative immediately understood what I was concerned about. He refunded a payment, made a stop payment and explained things so simply to me. It actually made my day! Thank you so much for always helping and never making your customers feel dumb.”
“My fiancé and I visited the bank in Garden Grove on August 24, 2024, between 10:00 and 11:00 AM. The location was not too busy, and we were fortunate to find a parking spot in front. We experienced minimal wait time before receiving assistance from a helpful staff member who directed us to the appropriate area for our needs. Once we were able to meet with the next available banker, we were served by Christopher, the manager. He was exceptionally kind and knowledgeable, providing us with clear and relatable assistance. It was a pleasure to work with him, and we plan to return in the future. Thank you, Chris, for your support.”
“I've been to this branch for 3 years but only to see Louis( the manager). Today actually my first time at the counter- Kathy Vo : very helpful, very polite, very friendly, very professional!!! Thank you so much for your help, Kathy! I appreciate you very much! And I think you're the right one for customer service! Keep the good work, girl!”
“It's actually a pretty good functioning machine, but a lil confusing to find with directions personally. I think it was a satisfying and quick experience :)”
“I am very happy with the bank and whenever it arrived they are available there are no people like in other banks and thank you Vanesa Uribe she helped me with a card that other banks denied me thank you Vanesa Uribe this was last year”
“I have been coming to this location for many years. Ms Heesun Kim is always nice and kind to every customers. It’s not easy to see such a wonderful employees nowadays.”
“I've been to this branch for 3 years but only to see Louis( the manager). Today actually my first time at the counter- Kathy Vo : very helpful, very polite, very friendly, very professional!!! Thank you so much for your help, Kathy! I appreciate you very much! And I think you're the right one for customer service! Keep the good work, girl!”
9AM - 5PM
11390 Stanford Ave, Garden Grove“Been a member but today was my first time visiting a self standing branch and I just wanna thank Blanca at the Garden Grove location for making my banking experience so personable and comfortable. Thank you Blanca for your excellent customer service!!”
10AM - 4PM
12421 Valley View St, Garden Grove“I've been using BOA for decades now. No problems whatsoever. Love using the ATM's out front and drive-thru, very convenient. People complain too much about this Bank. I wouldn't go anywhere else.”
Open 24 hours
9591 Chapman Ave, Garden Grove“This bank, I had no problem with these tellers. Some tellers were very nice and helpful. Some tellers listened to me about wanting brand new bills. I like only this Bank of America. I will come back again.”
10AM - 5PM
9669 Chapman Ave, Garden Grove“First time going in person to a CitiBank and this location was THE BEST. I’ve been locked out of my account for 2+ weeks and was having trouble with customer service calls. Things were getting frustrating..It wasn’t a long wait to recieve help and Mickey Ngo spent her valuable time helping me handle the situation and successfully revived my account! Best customer service I’ve ever had at any bank branch! THANK YOU MICKEY! (:”
Open 24 hours
9929 Chapman Ave, Garden Grove“I want to extend my thanks to Wells Fargo on Chapman (in Garden Grove). CLEMEMTE "took care of me" (last week). I had several different transactions to be made and CLEMENTE handled them pleasant and professionally. I appreciated it!”
10AM - 5PM
9669 Chapman Ave, Garden Grove“First time going in person to a CitiBank and this location was THE BEST. I’ve been locked out of my account for 2+ weeks and was having trouble with customer service calls. Things were getting frustrating..It wasn’t a long wait to recieve help and Mickey Ngo spent her valuable time helping me handle the situation and successfully revived my account! Best customer service I’ve ever had at any bank branch! THANK YOU MICKEY! (:”
9AM - 5PM
12976 Main St, Garden Grove“I have moved in to LA and as usual I go to my bank of the west to do my usual banking. I got helped by Ms. Rula Really helpful manager, expert, and professional. My favorite branch.
Thank you BMO
Thank you Rula”
“Excellence in all Genre's, will be opening a couple of accounts in a few weeks, can't wait, bathrooms unavailable restrooms ,plenty handicap parking regular hours m- sat stop in open up an account now!!!”
“Great bank for business accounting and personal finances alike. This bank has been around for over a decade now and has remained relatively small. They recently opened up a branch in the city, so they might be branching out, but I've always liked working with these smaller banks because they seem to take care of you slightly better. We'll see how that goes.”
“My wife and I stopped by this Well Fargo Bank after eating across the street at Sabroso. My wife needed cash so we came here since we didn't know the next location a Well Fargo will be. We found parking easily since it's in a decent size plaza, the parking spots in front of the bank was all filled up. My wife went to the ATM to do her transaction. They were not busy and we saw at the last minute that they have a drive thru ATM as well.”
“Easy and quick... as long as everyone can gollow the simple direction of the path. But occasionally you'll have one or two drivers block or intercept the path way access. Perhaps the bank should consider making visible signage indicating the direction to pass so theres less confusion.”
10AM - 4PM
13242 Harbor Blvd, Garden Grove“My first time with Mr. Freddie, he is not only acknowledges but also friendly. He answered all my concerns in detail, clearly and patiently. Highly recommend him.”
“Always long line always only one out two teller minimum wait time in line is thirty minutes. And this branch is always crowded. Then I came back at lunch time still busy but there were four tellers with one more at the waiting line. Things went fast and smooth. Great job!”
9:00 AM - 5:00 PM
13952 Brookhurst St, Garden Grove“Always long line always only one out two teller minimum wait time in line is thirty minutes. And this branch is always crowded. Then I came back at lunch time still busy but there were four tellers with one more at the waiting line. Things went fast and smooth. Great job!”
“Had a great experience with Nick. From the initial inquiry to getting funding for my photo/video equipment right to final delivery. Open communications, every question answered. Very happy and highly recommended.”