Mobile Phone Accessories in Madison, WI

15 locations found near Madison
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“This store was super helpful! Lindsey helped me and my dad out a lot. I felt in good hands and this is my go to AT&T store. I recommend this place to anyone who needs help with their phone.”

4.4 Superb76 Reviews

“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”

4.4 Superb54 Reviews

“Hands down the very best electronic repair store I have been to. This weekend Fritz fixed my charging problem on my iPhone. A big thanks to Fritz. I’ve also taken iPads other phones and my sons laptop. This is store is great and all the employees are friendly! Thank you”

4.1 Good167 Reviews

“I worked through Samsung Care to schedule a fix for my Galaxy S21 broken screen. I had to go to this location and scheduled it for 6pm to bring in thinking it'd be a fast fix. Unfortunately, when I got there, I was informed that the repair would take 2 hours and that they're closing at 7pm so it wouldn't be done until midday the following day. I called at lunch time and they were about done. I ended up coming in later and they had it all fixed. Great company to help me with my issue. Thank you!”

4.1 Good159 Reviews

“Customer service was outstanding. Representatives were knowledgeable and courteous, assuring my plan was adjusted to fit my families needs and allow for some cost savings! Kudos to the staff!”

4.2 Good56 Reviews

“I worked with Justin S and had a great experience! He got me switched to a new phone quick, even let me see his personal phone to try out the camera before making a decision (unless that’s discouraged by the business, then he definitely didn’t do that) had honest opinions on the devices, was very transparent about billing, and was super friendly the whole time. Highly recommend this store ??”

4.3 Superb25 Reviews

“I have been in this store numerous times and am always impressed with the staff's knowledge and great customer service at this location. They are fast, courteous and can get things done correctly the first time. The way customer service USED to be!”

4.1 Good41 Reviews

“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”

4 Good49 Reviews

“I usually don't write reviews, but I felt compelled to after my last few experiences at this store. I was in the market to change phones, and the employees here were very helpful and courteous throughout a somewhat drawn out process (none of it their fault, long story). An employee named Zack was particularly helpful. Over the years I've gone here I've been continually and delightfully surprised by the general manner of the employees - little to no pressuring, trying to find the best fit for me, looking for ways to save me money, etc. Maybe it's just the poor quality of my experiences at other cell phone stores in the past that make this place stand out. In any case, whatever it is you guys are doing, keep it up!”

3.9 Good104 Reviews

“Tyler on Seybold Rd here in Madison had THE BEST customer service I’ve encountered in a long time!!! He took his time and went through perks and discounts on my family share line! He saved me HUGE!!! There was no pressure but pure honesty and information that benefits my whole family!! He installed the screen protector with pure perfection! Thank you Thank you Tyler!!!”

3.8 Good26 Reviews

“Danny does not get paid enough for his fantastic service. wonderful customer service from him and lots of extra work put in to help us out in our phone emergency. Thank you Danny!!”

3.6 Good53 Reviews

“David & Matt were very professional with navigating a new line and being patient with my elderly grandma and making her feel good about her purchase and setting her up with the most cost friendly plan choice. Thank you, we will be back again!”

3.5 Good27 Reviews

“Went a bit technologically nutty this Christmas season, so I had to stop in three separate times in the past couple weeks.Yes, the wait can be long. And yes, once you sit down at a desk, US Cellular seems to require an unholy number of clicks to do what seems like a simple task. But the staff here (and I feel like I’ve met everyone) are phenomenally pleasant. Great customer service, the newer folks flail just long enough that you know they’ve tried, but then they also readily ask for help from their more seasoned coworkers.Can make for some long sessions, but I honestly have no complaints about anyone involved, and am confident I’m in good hands.”

3.6 Good97 Reviews

“I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.”

2.8 Average10 Reviews

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