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“ATTN Manager,My son and I were in the West Allis store Saturday afternoon to complete the change over from US Cellular to Verizon mobile phone service. your representative Kyle was extremely helpful during our visit and want to commend him for his service.Thanks so much, John Strobel and my son Daniel Strobel”
“I removed a star because my boy Rob was the only one working. Set up my account after dealing with terrible service via phone customer service. Would go back again. FYI they are located near the food court, in case you walk around forever like me.”
“Noelle Gilliam was awesome! She had a trainee on-site with very little knowledge so she was handling 95% of the customers' request by herself. She was very calm, helpful and knowledgeable. She made my family and I very welcome. Friendly and interactive. Nice smile. I felt bad for her as the couple before us and one of the phones we were buying were not working out well as the Samsung transfer software wouldn't connect and she had to do one of our phones the slower way. She didn't show her frustration at all and handled it like the star she is. Noelle is an asset to US Celluar and she represents you extremely well. She is a rock star!”
“I went in to replace my older phone with a newer model. Kaitlyn was helpful, calm, kind, and professional. She took her time to answer all of our questions, and helped us get the best products for our needs. There are other ATT&T locations closer to our house, but we have had such great experiences at this location, so we keep coming back.”
“If there were a 10 star rating I would give it to Johnny Collazo who went above and beyond the call for good customer service. I tried to solve a big problem with AT&T the night before by phone to the main office to no good. He got it done in 35 minutes while I just sat back and waited for the answer. He got it right.”
“Came to this store on a whim. It was clean and friendly even though it was super busy. Michelle E. was extremely friendly, knowledgeable and helpful. Loving my new phone!”
“Went to Best Buy and purchased an unlocked phone. They did not want anything to do with me as far as transferring all my stuff from my old phone to my new. I came to this AT&T location and they helped me with no questions asked and no charge. Great customer service and a friendly staff.”
“I stopped in because my Samsung phone would not charge. Beck cleaned the connector and it worked. Took about 3 minutes. Didn't even charge me. I will be back and will tell others about my positive experience.”
“My daughter Jessica & myself Doug Hoskins stopped at the new Berlin store and were greeted by Ron Baker. Mr Baker was very congenial, knowledgeable & patient with us. I'm not very computer literate & Mr Baker took the time to explain things to me so I could understand. I ended up purchasing a new phone & am very happy I did! It took Ron about an hour to transfer my data because my old phone was so overfull & screwed up. It was a VERY positive experience. Ron called me a week later to see how I was doing with my new phone, which I appreciated. Great customer service! Great employee!”
“I entered this store irate because of so many charges that I was unaware of on my bill so I came to this location to find out what was going on with my bill. The gentleman Nick had to be the most outstanding, compassionate, outstanding, and by far the best customer service I’ve ever experienced. Not only did he correct the mistakes by the previous salesperson he was able to get my charges pro rated after making numerous calls talking to different agents and wait on other customers in the store at the same time which make his customer service outstanding no cap!!!”
“I had an issue with a replacement phone and Associates Luke and Blake and Asst Mgr Liz worked cooperatively toAssess and the issue and come to a resolution. They put in many hours and worked out a very acceptable solution for me. I couldn't have had a better team helping me Blake would not give up until he worked out a solution for me and used all his resources to give me a great deal! Thank you.”
“My experience was Exceptional! I went in to upgrade my phone and Ben and Tori both were amazing and helpful! It was painless process and they did it with ease! It is nice in these crazy times to see that people still can be kind and give top notch customer service! Thank you again!”
“The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!”
“Kenneth, the att store rep that helped me yesterday, 1/12/24, is an amazing human. Not only was he quick, acknowledgable, and efficient, resolving ALL of the issues I came into the store with, and resolving them so I don't have those issues in the future, he was just a genuinely kind and friendly dude. He helped me with my anxiety, and talked me through some other issues I had experienced with my devices not working properly. I am NOT tech savvy, and hate being talked down to, which happens often, but I will be searching out Kenneth for any future issues/ upgrades, ect. I have in the future, simply because of how nice he is. Thank you again, Kenneth. I love you!! ?”
“Excellent service, minimal wait time , very friendly and definitely went out of their way to help! I will be returning to the store in the future for all my needs! ?”
“Great store, the people working here are so helpful and knowledgeable! So happy with my new phone, and the service is amazing. Thank you so much for all of your help!!”
“I have come into this store many times for various reasons in the past 5 years and every time, they are very helpful, kind, and knowledgeable. I could not recommend this store enough. The staff is exceptional!”
“Had a almost 6 yr old Samsung Galaxy note 5 that was having some issues. Worked w Aaron Elliot. VERY helpful and honest advice. Decided to upgrade instead. Excellent customer service experience. Thank you.”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“Stephan was very knowledgeable and helpful. I went to four other locations to get the screen protector replaced on my Z Fold 4 and they all told me that it couldn't be done. Stephan had this replaced in ten minutes and it looked like a new phone. I highly recommend stopping in and having Stephan help you with all of your repair needs.”
“Words cannot describe how lucky I am to have stumbled across a business where you get so much bang for your buck! I've searched endless places to find a good plan for my family of 5 that won't break my bank account. The employee here were helpful and listened to what I wanted and needed and they delivered! No place cares this much about their customers liek this boost mobile. Thank you guys again, we will be back!!!”
“Very helpful from the moment we walked in. Told us about deals we didn't even know about when we came in and saved us money without it even being a question. So happy to have a location closer to me with a helpful friendly staff.”
“FANTASTIC service! I originally had no plans to repair my iPad here but Aziz was so friendly and made sure that I knew service here is secure, reliable, transparent, and at the most affordable price in town. He was able to work with my time constraints that day and delivered fast and acceptable results. Will 100% be coming back here if I need another screen fixed.”
“Moses was very helpful and professional! We had gone to renew our plan and get new phones at another cellular company, and the employees were so focused on upselling me to the most expensive options that we left the store and the servicer. Moses provided great customer service and made me feel confident that I was getting a fair deal.”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“Today I had the good fortune of having the assistance of Alexandria and Jose. Both were knowledgeable, personable and helped me more than anyone I’ve encountered in the 20some years I’ve been a customer. They went the extra mile to save me additional money by streamlining my bill. Best service I’ve ever had. They deserve recognition and a raise. Superior!!!!!”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“Being not a young guy I have problems with technology. After dealing with AT%T it was refreshing to come here and get a phone inexpensively and have things explained well. I've messed up my phones and they undid whatever I did in a short while. I couldn't be more impressed.”
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“Ben at the Verizon store in Hales Corners was so very helpful with the issues we had with our phones. Very happy with his professional guidance with our phone He went out of his way to help two seniors that don’t know what they are doing. So very appreciative!!!”