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“Great store, the people working here are so helpful and knowledgeable! So happy with my new phone, and the service is amazing. Thank you so much for all of your help!!”
“ATTN Manager,My son and I were in the West Allis store Saturday afternoon to complete the change over from US Cellular to Verizon mobile phone service. your representative Kyle was extremely helpful during our visit and want to commend him for his service.Thanks so much, John Strobel and my son Daniel Strobel”
“Noelle Gilliam was awesome! She had a trainee on-site with very little knowledge so she was handling 95% of the customers' request by herself. She was very calm, helpful and knowledgeable. She made my family and I very welcome. Friendly and interactive. Nice smile. I felt bad for her as the couple before us and one of the phones we were buying were not working out well as the Samsung transfer software wouldn't connect and she had to do one of our phones the slower way. She didn't show her frustration at all and handled it like the star she is. Noelle is an asset to US Celluar and she represents you extremely well. She is a rock star!”
“I went in to replace my older phone with a newer model. Kaitlyn was helpful, calm, kind, and professional. She took her time to answer all of our questions, and helped us get the best products for our needs. There are other ATT&T locations closer to our house, but we have had such great experiences at this location, so we keep coming back.”
“If there were a 10 star rating I would give it to Johnny Collazo who went above and beyond the call for good customer service. I tried to solve a big problem with AT&T the night before by phone to the main office to no good. He got it done in 35 minutes while I just sat back and waited for the answer. He got it right.”
“Went to Best Buy and purchased an unlocked phone. They did not want anything to do with me as far as transferring all my stuff from my old phone to my new. I came to this AT&T location and they helped me with no questions asked and no charge. Great customer service and a friendly staff.”
“My daughter Jessica & myself Doug Hoskins stopped at the new Berlin store and were greeted by Ron Baker. Mr Baker was very congenial, knowledgeable & patient with us. I'm not very computer literate & Mr Baker took the time to explain things to me so I could understand. I ended up purchasing a new phone & am very happy I did! It took Ron about an hour to transfer my data because my old phone was so overfull & screwed up. It was a VERY positive experience. Ron called me a week later to see how I was doing with my new phone, which I appreciated. Great customer service! Great employee!”
“The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!”
“Excellent service, minimal wait time , very friendly and definitely went out of their way to help! I will be returning to the store in the future for all my needs! ?”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“Stephan was very knowledgeable and helpful. I went to four other locations to get the screen protector replaced on my Z Fold 4 and they all told me that it couldn't be done. Stephan had this replaced in ten minutes and it looked like a new phone. I highly recommend stopping in and having Stephan help you with all of your repair needs.”
“Very helpful from the moment we walked in. Told us about deals we didn't even know about when we came in and saved us money without it even being a question. So happy to have a location closer to me with a helpful friendly staff.”
“Moses was very helpful and professional! We had gone to renew our plan and get new phones at another cellular company, and the employees were so focused on upselling me to the most expensive options that we left the store and the servicer. Moses provided great customer service and made me feel confident that I was getting a fair deal.”
“John Aldalali deserves a huge shout out for fast, efficient and friendly service! I switched carriers and purchased 2 of the 3 items he suggested might pair well with the new S21 5G and my life ( I couldn't pass up the glitter case he picked out for me) Talking with John is a blessing. He knows his stuff! He knew exactly what I needed. Thank you John! ?”
“Best experience today! I absolutely loathe having to go in and deal with cell phone stuff but Alicia was amazing. So knowledgeable. So patient. So efficient. She told us all the ways we can make our service better and we so appreciate her!”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“I was blown away by the level of customer service from Michael yesterday at the Greendale store!!!!! I actually didn't even buy a new phone .... I had insurance replace a broken one and he went out of his way to assist me in getting the new one set up. He has extreme patience and great knowledge, and my experience was 150%!!! Us Cellular should hire more people like Michael!!!!!! Thanks Again!!!!”
“Ben at the Verizon store in Hales Corners was so very helpful with the issues we had with our phones. Very happy with his professional guidance with our phone He went out of his way to help two seniors that don’t know what they are doing. So very appreciative!!!”
“My experience was Exceptional! I went in to upgrade my phone and Ben and Tori both were amazing and helpful! It was painless process and they did it with ease! It is nice in these crazy times to see that people still can be kind and give top notch customer service! Thank you again!”
“Abe was very helpful and he explained everything to me when I got my phones there. I highly recommend this place cheapest and the best customer service I’ve ever seen 10/10”
“Christy was phenomenally helpful in ALL spheres!!! I am elderly and don’t understand all this billing…. She was patient, knowledgeable and solved my problems and skillfully! Thank Ms Christy”
“I went today to get a phone upgrade. Bryan was friendly and helpful, transferring my contacts, and putting on my phone screen protector and case. Only took 20 minutes! I would recommend this Cricket location!”
“Sal treats people like a V.I.P ... He's patient and very helpful. His hospitality is the BEST I've seen in the many BOOST locations I've visited in this city.He deserves the credit. Thank you.”
“Customers it's the best! The girl Tiny is nice and honest she will tell you things how it is and she gives you discounts! I love discounts! I will come back again!”
“I have been to cricket before but this dynamic duo really knew what they were doing. They made my visit the highlight of my weekend by knowing the answers to my questions with confidence and getting me a good deal.”
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“I entered this store irate because of so many charges that I was unaware of on my bill so I came to this location to find out what was going on with my bill. The gentleman Nick had to be the most outstanding, compassionate, outstanding, and by far the best customer service I’ve ever experienced. Not only did he correct the mistakes by the previous salesperson he was able to get my charges pro rated after making numerous calls talking to different agents and wait on other customers in the store at the same time which make his customer service outstanding no cap!!!”