Absolutely ridiculous staff that waited on multiple people that came in after us when we were on the list and ignored us. Waited for over an hour, and watched 3 people who came in after us get helped and go on their merry way. I’d recommend any other location in the area.
December 2023
We recently upgraded phones. Verizon didn’t give us the amount mentioned for our old iPhones after we sent them in. You find this out well after the appointment when it’s too late to modify your decisions.Wait times are not acceptable!
December 2023
The bald manager mocked me as if he didn't understand my question and the terms I were using, even though I had talked with another manager a few days earlier and chat. He didn't want to talk and just stared at me. Had to walk out.