The Ford dealer in Frederick MD has a 4 week wait for diesel mechanics. They’ve been that way for 4 years. Kent Parsons got me in in less than a week. Did a minor repair for a great price (probably would’ve paid double in. Frederick) plus took care of a couple recall notices. Very friendly service advisor Willy.
August 2023
Kent Parsons Ford service dept is great. They are friendly and knowledgeable. Trust them to do all the maintenance and repairs on my truck . Been going there a fee years now and would definitely recommend.
August 2023
Great customer service from Ken Jackson and everyone else at Kent Parsons!Needed to find a vehicle ASAP due to losing my old one unexpectedly; they were quite understanding and helpful during the search and purchase of a vehicle there.The vehicle turned out to be perfect for my family. Thank you so much!