“Called in asked about frame repair, they were upfront and honest about their scheduling and referred me to another guy. Guy on the phone here was professional and nice. Thats a good sign, this place is a good business. Thank you for your help!”
“Remember your small-town auto parts store....its everything like you remember. Shockingly great prices, wide variety of stock and friendly faces that know your name.....And that semi annual Filter sale is ?King!”
“Total pros and friendly. Great work and great facility. The work was done for what was quoted and they did a bit more. Adjusted the rear bumper and made it look right. Thanks guys.”
“They did exactly as promised on the exact days they promised for the exact price they promised. Paint job looks fantastic and I am completely amazed and satisfied.”
8AM - 5PM
1030 W 3rd Ave #100, Spokane“Haven't purchased from lexus before, but I do bring my vehicle in for services and Brittany's great! I was requested an uber during my recall so I didn't have to sit around & am always offered a car wash. & like I said I haven't purchased a vehicle from here before, but while I was looking around a gentleman named Irvin came by to show me around and was easygoing”
“Friendly, experienced, concerned, efficient front staff. Excellent communication throughout process, including frequent updates. Quick service once the car was in the shop. Beautiful results. Trouble free insurance processing.”
“Great place to get parts from an excellent customer service this guy named Jason help me out all around cool guy definitely a good place I'll refer you to friends and I'll be back thank you kindly”
“Nicolaus is always happy to help me with anything that I need for my vehicles this why this will always be my store to come to no matter how far I have to drive. But the whole team here is great. U all rock ?”
“My son needed his car repaired after a collision in a ski resort parking lot. Everyone was booked 2-3 months out so I took a chance and had it towed here. Amazing job fixing the car and half what I was quoted elsewhere. He was paying out of pocket and we had great communication on decisions for after-market parts and saving money vs perfection since it's an older car. Definitely some creative epoxy fixes on the frame and the place is out there, but I waited a couple months before reviewing and the car is super solid and we are stoked.”
“They worked on my Tesla Model 3 repairing damage to the front right wheel well panel after a parking lot accident. they did a great job and the employees were all very kind.”
“Super happy with these guys and the trailer. Ordered a 8x16 cell tec cargo trailer with roof racks. I was coming from out of town, they added a bunch of accessories I wanted ahead of time to save me time getting on the road, even helped me load materials from my truck to the trailer. Again, saved me a lot of time. The trailer is great too, walk on roof, steel panels inside and out. This is the toughest cargo trailer I’ve ever seen. Yes it’s more expensive, but for a contractor like us, it’s well worth it. I highly recommend these guys and this trailer.”
8AM - 4PM
215 E Montgomery Ave suite #100, Spokane“Hands down the best service department I've personally ever used. They're thorough. They're up front about their pricing. They stand behind their work. Never had 1 oz of insecurity that perhaps something wasn't as it should be. They're fantastic. I recommend them to anyone. Anthony was my service advisor and he is great”
“Was extremely pleased with the smooth and fair service provided by our service writer Chris and the technicians doing the work.Excellent communication all the way through and all work was performed on scheduled day of service.Highly recommended!!”
“I was very happy with the work that was done. Drew kept us updated on the progress on the work. I'm happy that it was close to home, too. They even cleaned the inside of our van!!”
“Jason is a good dude, they were basically closed but took the old tire that was down to wires and threw my doughnut in so I could make it home, free of charge..thanks guys”
“The best vehicle buying experience I have ever had. Irvin and his team were able to track down a vehicle and get it to the dealership within a few days. I was on a birthday deadline and they came through with a week to spare. Pricing was fair and transparent. Purchase and Lease options were presented with no pressure. If you are looking for a smooth and transparent transaction, ask for Irvin.”
“Just recently bought a used truck that unfortunately somebody keyed the rear quarter panel when the previous owner had it. Brought it over to Wayne and he repaired it quickly with a very fair price. His workmanship is superb! I highly recommend his shop. This man is honest. One of the good guys out there.”
“Ordered a new canopy for my truck and it seemed to take awhile to get here but that's the factory and special ordering. When it arrived they were very quick to schedule an installation and had it on in a couple hours. I was amazed at all the accessories available now. Nice guys to work with!”
“Have had 2 trucks done there and always great work. Had minor issues but they stood behind their work so no issues in the end. All in all very satisfied hard to say these days.”
“My no-longer-available brake caliper was pretty rusted and locked up. I brought it in right before closing Wednesday and was given an ETA of next Tuesday because of the holiday weekend. I told David it was not a rush job, I’ve got other cars to drive.Got a call before noon on Thursday that it was finished up! Caliper looks great and he got it done super fast! I’ll be driving my classic car this weekend after all. I’ll certainly be bringing in the other calipers to get rebuilt as well!Service: Brakes”
“From start to finish was a great experience, they update you every couple of days to let you know how it’s going and what stage they are in at the time. They are very upfront and honest I would recommend them to all my friends and family.Services: Painting”
“I use this napa store alot always friendly and helpful. No matter where I'm at I always look for napa for my parts. I've used napa store back in north Carolina for altenator for my Peterbilt semi. Nobody else had one except napa. Perfect fit.”
“They were awesome when my truck died pulling into the parking lot. Very helpful when deciding which alternator to get, there are about 5 choices for my truck so I was asked relevant questions and given the options. I appreciated the help and respectful, positive attitudes.”
“I appreciate the wonderful customer service and prompt level of communication through the entire process!!! Thank you for the beautiful work, minimizing a stressful experience, and the coffee!!!”
“Honest family owned business. They take their time to make sure the job is done to perfection. Couldn't have gotten a better paint match for the price anywhere else. Located near the airport off exit 276. Calling for an appointment is recommended but not mandatory.”
“No waiting time for my appointment and were willing to do a tire rotation. I was kept informed with what was needed with my car. New filter and back brakes. Although It was more money than expected I had it done. Very kind staff and helpful.”
7:30AM - 9PM
4808 E Sprague Ave Ste 100, Spokane“Nick was fantastic! Short staffed but still helped out with a smile and was so kind. Was able to check my battery and replace for me and explain all my options. Will be coming back to this location anytime I need help!”
“I can't say enough about the good group of people that they have working down there.They were pretty busy at the time that I came in to see them, but Juan still got my truck in and got it out in a great time. The workmanship was fabulous and looks completely brand new.Thank you Juan and staff for your outstanding work!”