Service technicians are very calm and patient on the phone even when experiencing high volumes of calls. They give me the services I need and not trying to upsell me any unnecessary service. The turnaround time was good as well.
February 2024
Ability to schedule appt at 4am. Chat, availability was cool for questions I had. Confirmed scheduled appt as soon as 7am. Kevin, and staff were awesome. Received recommendations after safety inspection, easy peasy! Curious though about warranty on tires and parts? My go to vehicle service center. Thanks MLK Firestone.
January 2024
Janay at the front desk is very kind! Also, Kevin is awesome! He was very helpful in answering all our questions and making sure we left with all the right estimates and our car finally actually repaired after another shop clearly didn't fix it the first time. Thanks Kevin!