I had a question about an unauthorized transaction on my card. They give me corporate number and no one answers the phone. Business hours listed that they are open. This is rediculous. Called a nearby Budget and was placed on hold for 15 minutes. I am done with this company! This the Budget in Virginia and I live nowhere... read full comment
October 2021
No matter when you go there's always a 40 min wait until you get the car, and the returning is a pain as well, they just can't corporate with the local parking lot valet, they tell you different things at the same time
August 2021
You can count on budget to let you down. Reserve a car in advance and pay for it in full just to be told I wasn't eligible to rent the car. So at last min I'm missing a family funeral and have not received a refund. Mind you this reservation was made for me by another budget after not having my reserved car the day before.
