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“Jesse solved a minor yet somewhat unusual number porting issue that took several days to resolve. He was persistent, patient, and an excellent communicator as he worked to resolve the issue. He also applied a discount I was unaware I qualified for. Super impressed.”
“I recently visited this location and was helped by Lenny, Sayed and Randy. I had issues with getting my account verified but they stayed patient and helpful throughout the process. Good customer service is a rare find these days but I’m happy to say this team definitely knows how to treat their customers.”
“This guy really prioritizes your customer experience. Lost my phone in a River, had limited time and budget to replace it, and he gave me all the info and assistance I needed to solve the problem.”
“I lost my phone while on vacation. Marcus helped with replacing it and when he was done all the photos and data from my lost phone came up on the new phone! I thought I had lost everything so it was so great to see it on my new phone. He made sure the old one was locked so no one can use it.Marcus was congenial, knowledgeable and didn’t rush through thee process.”
Mobile Phones
Mobile Phones
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“To the gentleman I spoke to on the phone today. Thank you so much! You were much more helpful and supportive than Verizon’s main support line and helped me figure out VPN was the issue. Thank you so much for excellent customer service!”