“To the gentleman I spoke to on the phone today. Thank you so much! You were much more helpful and supportive than Verizon’s main support line and helped me figure out VPN was the issue. Thank you so much for excellent customer service!”
“I recently visited this location and was helped by Lenny, Sayed and Randy. I had issues with getting my account verified but they stayed patient and helpful throughout the process. Good customer service is a rare find these days but I’m happy to say this team definitely knows how to treat their customers.”
“I lost my phone while on vacation. Marcus helped with replacing it and when he was done all the photos and data from my lost phone came up on the new phone! I thought I had lost everything so it was so great to see it on my new phone. He made sure the old one was locked so no one can use it.Marcus was congenial, knowledgeable and didn’t rush through thee process.”
“Great service and knowledgeable help. I was in and out with a new top of the line Samsung in less than 20min. Thank you gentlemen. After I got home I was able to decide what if anything I needed to transfer and did it myself. I'm sure they would have helped set up the transfer if I needed it at the store. Wish I remembered their names; visited Sat evening right before close. Sales rep ****743. Thanks. You saved the day with a clutch replacement phone.”
“Jesse solved a minor yet somewhat unusual number porting issue that took several days to resolve. He was persistent, patient, and an excellent communicator as he worked to resolve the issue. He also applied a discount I was unaware I qualified for. Super impressed.”