It was very pleasant. From test drive to purchase it took a couple of hours. Of course the Navigator sells itself but Alex was a delight to work with. He was professional, knowledgeable, respectful and patient. This is my first Lincoln but it won't be my last.
November 2023
I had a 2017 explorer XLT that I was interested in trading in for a newer model and Alex made the entire process and experience seemless and easy. I ended up going with a 2023 explorer ST and absolutely love it! I would highly recommend Alex to all my friends and family when they are in the market for a new vehicle.
November 2023
I had a great service experience. Chris Simpson, my service advisor is terrific and very knowledgable. They had to order a part and that went very smoothly. Great communication and super quick service when they had the part. I will be back.
Welcome to Ford of Franklin, your trusted destination for exceptional service and unbeatable deals on Ford vehicles. Serving Franklin and the surrounding cities – Brentwood, Spring Hill, Thompson's Station, and Fairview – our dealership is dedicated to customer satisfaction. Explore our lineup, featuring popular Ford models like the F-150, Explorer, and Mustang. Take advantage of exclusive deals on tires and oil changes, ensuring your Ford is road-ready. Ford of Franklin – where excellence meets your automotive needs.