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“Even with the service department being short handed the wait for an oil change appointment was still shorter than I expected. Great service and always friendly. I really enjoy that you are always met with a smile in the service department.”
“I recently spent about 3 hours waiting for an oil change and recall fix for a software update that took longer than normal. The service advisor was very friendly, and kept me informed of the progress. The service waiting area is pretty drab with a slight depression feel. It could definitely use some fresh paint in a brighter color and more comfortable chairs would be appreciated by all. I was surprised that Honda didn’t have or offer a shuttle service, or loaner car program, as I could have waited at home in comfort, or run the errands I needed to while waiting. Definitely bring a book or a fully charged phone for entertainment while you wait.
I gave 4 stars for the level of customer service I was given, as the extra time it took was not the advisor’s fault, but sounds more like an upload issue Honda should really look at fixing.”
8:30AM - 4PM
1230 Broad St, Sumter
Auto Repair
“Ryan spoke to me very professional and in terms that I understood. He listen to me and communicate to me everything about my vehicle. They also fixed my vehicle the same day and I appreciate that because I wouldnt have known what else to do”
8AM - 4:30PM
341 Broad St, Sumter
Auto Repair
“Great service and great price. In and out. I wish I came to them before I spent so much money on my other vehicle. They also show great appreciation for the military service members. Thank you ??”
“Best in the city Julie and tj and Mr Lynn help me get my vehicle back together and riding smoothly great customer service. Will be taking all my vehicles to them. Thanks once again for the outstanding service”
“Brought my car in for deer damage, and got it back in better shape than when I bought it. You couldn’t have told it was ever damaged in the first place with how seamless the repairs were. The professionalism is unmatched, and everything they touched was cleaned and polished to perfection. It was ready right on scheduled time, and the staff were super kind, knowledgeable, and passionate about their work. I 100% recommend Carolina Collision on any body repairs.”
“Will use them again in the future if needed. Accurate and fair pre-work estimate and final costs were directly in line with the estimate. Excellent communication both before and after work was done. We had to wait a week or so to get in, once work was started. It was done in a timely and efficient manner. Can’t ask for more than that. Will give five stars.”
“Absolutely reccomend Bailey's! Honest and trustworthy. We brought our car in with expectation of a blown head gasket and very costly repair. Got the call saying it wasn't that bad. Car was repaired and back on the road in two days. He showed me the broken part and explained how it would appear like a blown gasket. I will take all my cars to Bailey's for pre-maintenance and repairs and recommend you do the same.”
“Mobile Audio was recommended to me and I was instantly impressed with my communication with Raymond! He did everything as promised prior to my installation and kept my husband informed through the process! Although I was unable to meet him in person, I am very pleased with the installation of my bumper on my Jeep and very appreciative that they went beyond the norm to connect my fog lights for me that required extra work. My price was more than reasonable and Raymond worked me in the next day! Thank you Raymond and your team for excellent customer service and work. I will return and I highly recommend! Before and after photo attached. It was dark when I got home!”
“Nathan and staff were so welcoming, attentive and efficient. Nathan listened to me and I was appreciative of that. His communication was superb from the initial call to text and even after purchasing. I told him what I wanted and he stayed consistent in getting me in it. Everyone that contributed to my purchase was very informative, and helpfully. I wish you all many more sales and happy customers. I love my 2023 pathfinder.
Thank you Nathan?”
“Turners garage is absolutely amazing, they helped me and my friend get back on the road for our road trip. Faith did an amazing job of communicating EVERYTHING that was going on and we’ve truly never met someone so kind in our life. They treated us like we were family, if you’re in sc you should be going to turners garage for all of your car troubles”
“Outstanding Job! Tires were ordered, mounted, and balanced ahead of time scheduled. This guy is funny! Excellent experience...totally satisfied! Thanks Mr Houck!!!!!!!!!”
“I want to thank both Johnny and Noble for their extremely professional attitudes! They were very respectful and made buying my new bike with every penny and minute!”
“My elderly and disabled father went into the shop today to see about getting a certain size and shape piece of foam to put under his knee at dialysis. It’s an odd request and not what Shadoans normally does. However, within 5 minutes they had a piece cut and shaped, and ready to go. When we asked what was owed he shook my dad’s hand and asked us to have a good day. I can’t say enough about the customer service and the desire to help those in need. I highly recommend Shadoans as a fair and honest business that’s not just about making a profit. They truly care about their customers. Thank you!”
“What an amazing friendly Staff, got my Honda repaired down there, the wait time was a bit long because they were packed but after that my car was repaired very quickly. I will definitely be going back for further repairs. V/r”
“Very knowledgeable guys. And they always play off each other's strengths. They won't lie. They'll pass the phone until they know you got the right part. I'd rather do 5 mins kn the phone verses 1 hour realizing I got the wrong part”
“They give solid estimates and get the work done. Give these guys your business. Besides they have an old shop dog you can pet while you wait...Shout out to Riggs”
“They did an awesome job working my car in on Thursday. They kept me informed. Thank You. But they dropped the ball yesterday (Friday). I called several times with no answer. When I did get an answer, they were busy and was supposed to call me back. No one ever called. I was 1 hour 40 minutes away. I wanted to know when they started and around the completion time so that I could be there when it was completed so that I could get on the road and head back to my orginal destination asap(3 more hours). I did receive a text when it was completed. They need to work more on their communication skills.”
“I wanted to thank the staff at Scott Will Automotive Toyota Collison. My daughter's Durango was t-boned and they were able to get me in within a week for an assessment. The receptionist was very professional. The repairs looked fantastic. Thanks for everything!!”
“Took my Mazda CX-5 for oil & filter change on a Monday late afternoon. Was greeted with friendly smiles as soon as I walked in and both personnel were ready to assist me. The service only took about an hour, alot faster than I expected. I waiting in the waiting room or service lounge which was clean and there was a televisión to watch. Definitely would go back to get the car serviced again. Thanks!”
“What can I say. They are always busy trying to meet customer and car show deadlines. I'm in awe of what they have done and can do. From his front yard tinkering, to mainstream music videos, numrous magazine inserts, and even the Cover of Truckin Magazine, these guys can do it all. When I stopped by to get a quote on rims, Eric was fast knowledgable and gave me a fair market quote. Which is hard, because I dont even know what I want. If I lived closer, I would do all of my car business with Mr. Scrape. The owner took a few minutes out of his tight schedule to check on me. If you want it done, these guys can do it !!!”
“Customer services is second to none. When the initial diagnosis and fix didn’t correct the problem the staff immediately addressed the issue and initiated the fix. They had me up and running within a day and followed up with me to insure the problem was corrected. Highly recommend.”
“Mark came and picked up what remained of my car today. He was so kind, even asked for a rake so he could get the glass up so my kids dont get hurt. Great company, I highly recommend!”
“Very professional and friendly service! Their service writer Ebonee was very nice and friendly. All work on my vehicle was done in a timely manner and done right the first time!”
“Customer service is immaculate! I called in for a part! They didn't have it in inventory but was able to provide information on another location who had just what I needed! Thanks!!”
“The routine service was welcomed at my car door, efficient, courteous, thorough, and quick. A transport to my home and back was offered at my car door with courtesy. It was not need as my wait was predicated to be 1 hour, and was actually less than that.”
“Service depart was great!! Savannahs was very professional and polite. I will be carrying my truck back in the future. Just wish they would have had this truck when I bought because it would have come from there. The sales staff is great also.”
“This is a place that is certified to work on HD motorcycles and I will miss them greatly!! Appreciate their work and hope I can find good local HD certified mechanics near us up in MN!”
“We had blown a tire visiting from Michigan. Needed to get home. These people had us with a new tire and all systems checked and on the road in a little more than an hour. They rocked it. Thank you so much from the Van Horn's ~”
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“Cheyene at the counter was always awesome to me and very realistic. Some people could have a first bad experience and then condemn the store whole store/team. However, I've been here multiple times with all of my cars. Every time, I've been treated nicely and professionally. Plus, they got free air. Dont be that guy and break the air hose. It's nice. We like nice things. Dont mess it up for all of us for the free air. Thanks. Thumbs up to Alex in the shop too. ?”