Car Rental in Morrisville, NC

“Overall, this was a very positive experience with National.

I was concerned because I arrived about two hours early (around 9 PM for an 11 PM reservation), but the staff was super friendly and helpful, and getting my car early was absolutely no issue—which I really appreciated!

The shuttle service was great, and the rental car itself was clean and in excellent condition. The staff throughout the process were all wonderful.

The only slight drawback was the checkout process when leaving the lot. It took a bit longer than ideal, as there seemed to be a huge rush of about 20 people all trying to exit at the same time, and only two booths were open. If they could staff those exit booths up during peak times, it would be a lightning-fast 5-star experience.

Highly recommend them for the quality of the car and the staff's professionalism!”

“My pick and return was very efficient, seeing that we had a short window to get to our destination. Customer service was fantastic and I was well pleased with the service I received.”

“Great customer service. The shuttle driver was very friendly and had super customer service. Vince at the counter was awesome. I think it took us less than 5 minutes at the counter. I had taken care of most everything through the mobile check in before we started our cross country flights. Total time in line , at the counter, and getting our Expedition had to have been less than 10 minutes. My wife wonders why I always use Enterprise, this is why, and the pricing was better going direct over 3rd party sites. My only complaint is that there was an old coffee cup under the seat and the outside was dirty. I think it rained the day before we got there, so I won’t complain too much. Enterprise always takes care of us.”

“We traveled for family and needed a vehicle. The Payless experience worked out so well for us. The car was a bit dirty in and out, but the place was super busy, so we chalked it up to that. The car worked for us very well and the price we paid was excellent. It was bundled in with our flights, etc. The checkout was not too long, and the check-in when returning was a breeze. The staff were all accommodating and friendly and very helpful. Great deal.”

“They charged me for fuel even though I returned with more fuel than i have received while pick up.

Letter on they refunded the fuel charge. Thanks to the support team.”

“I don’t remember having any issues like the other people when I came but maybe I got lucky. The dropoff was super fast. The shuttle was the unfortunate part that took the longest. Not sure if they have on site parking for customers or not but I was happy with my car and experience.”

“Picking up my rental was as expected, however dropping off at the exact location was confusion and left me circling in the rental car and purposely pulling into a wrong rental agency just to get some help to find out where I need to drop the rental off. When I finally was given the right direction by another rental agency I entered the drop off and waited in line until approached by an employee name Bryon at the North Carolina RTP Airport location who listened to me while I explained my dilemma of having a limited amount of time to get to my flight and still needing to repack suitcase that had exploded in the back of the car. Byron offered to drive my daughter and I to the terminal of our flight so we could arrange our luggage there and still make our flight. He was thoughtful and could see the amount of pressure I was under and stepped in to help us catch our flight back to Seattle from North Carolina. Thank You so much Bryon! You will never know what your generosity did for me at this time and how impacted I was that you went that extra mile. I truly hope Thrifty car rental knows what an amazing employee they have with them at the North Carolina RTP Airport! I think I may have dropped my wallet in the car rental so if anyone from Thrifty customer service could reach out to me my confirmation number was L34322263B3.”