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“Spent the last 3 weeks trying to get charges removed from my account for 2 tablets not removed when I returned the device in store. It took the 3rd visit with Luis to get that taken care of, Luis is a great employee, thank you for helping out.”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“Today I visited Boost for service. I felt my phone was not working like it should. A young man, Seth waited on me and within minutes he began to answer my questions and explained to me what needed to be done. Seth was so professional and kind to show me how to correct my mistake. I was not following through correctly to up grade my apps.It is nice to have professional young people work at a business with a smile and knowledge; providing good service. Thank You and thank you Seth.”
“On June 9th I had gone to the ATT location close to my house to pick up my new upgrade. I have had iPhones in the past but it had been years since I last had to transfer from one phone on to the next. I had walked into the store by my house and had received minimal service. The guy who assisted me asked my name, grabbed my order, scanned in my ID and sent me on my way. Little did I know that the minute he gave me my upgrade that both phones would be on SOS. I went home and initiated the process to transfer one phone to the next. The phones transferred information from one to the next perfectly fine. The only issue was I couldn’t get my phone to transfer over with the e-sim. So after an hour of trying to get it accept my e-sim and transfer my number that I’ve had for 11 years I had to take myself to this location to get the help I should’ve had in the first place. Needless to say I was immediately greeted by Jason B. he was extremely helpful and fixed the problem with a new sim, was able to reactivate my account and get my number attached to my new upgrade. I cannot be more thankful to have had such thorough experience with Jason. From walking in to walking out and getting service on my new cell phone maybe took 15 minutes. I will continue to go back to this location and know that people like Jason made such a frustrating experience so much better knowing that he genuinely cared and fixed me up quickly.”
“my name is Curtis Greenfield I'm a Cricket customer and have been for a long time I was about ready to throw my phone out the window and these ladies here at 24 Highway and Independence Missouri Jackie's one of them and estefania they have been way out of their way for me thank you”
“I came with an issue from a different cricket store. Cassandra went above and beyond to help me correct this issue. She should be commended for such excellent customer service. All my future purchases will be with this store. Thank you!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I went to get a screen cover installed on my phone and was told I had purchased the wrong one. After explaining why and what would work better for my phone type I wasn’t pressured into anything. The Tech Dustin W was very informative and extremely helpful.”