10AM - 7PM
9025 E State Rte 350, Raytown“The customer service was excellent I was satisfied with my phone purchase and Sai was very helpful and he understood the products and explained everything so well Thank you Sai….”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“These guys were awesome! When the phone goes down, it can feel like a real emergency. Matt and his team were regular with their communication and efficient in getting things done. Price seemed fair and the job was done on a time crunch. Don't hesitate to trust PhoneFixation with your devices.Thank you!”
11AM - 7PM
4611 St John Ave, Kansas City“They are quick & efficient! I brought my iPad in for a new screen on Christmas Eve (super last minute I know!) they got it done in only a couple hours just like new. Wasn’t expensive either. I’ll definitely be back if I need anything fixed again.”
“Awesome personal attention to needs. Very friendly staff. Wish I'd known this store was here along time ago. Great friendly service took time out to show me how everything works”
10AM - 8PM
1509 Main St, Grandview“Just wanted to say thanks to my new friend Pete for his efforts, while my brand of NA beer is no longer available he was kind enough to call the distributor.Support small local businesses like these nice folks!”
9AM - 8PM
2560 Rte 291, Independence“Mike is awesome. He is very polite and professional. He took the time to get my phone running again. My Sim card had evidently gone bad. Mike knew what he was doing. This is a great store. First visit. I am impressed.”
10AM - 5PM
10411 Blue Ridge Blvd, Kansas City“The BEST! Same day service! We have had several laptops fixed here and my iPhone got fixed today.Baba is incredible and there’s even phone accessories for sale. I highly recommend them for your phone needs!”
9AM - 8PM
4015 Mill St, Kansas City“Best customer service E.V.E.R!! Two techs worked for several hours helping two geezers set up an Apple Watch and fix issues on the phone! Courteous and persistent service!”
9AM - 7PM
3385 Main St, Kansas City“This is absolutely the best Verizon store. The staff definitely go above and beyond to help us. I didn't feel any pressure and they were so knowledgeable. Definitely go this location and avoid other Verizon store in Olathe location. Personally want to thank Ashley for all her help. She really helped us with setting up with new plans and getting new phones. She is the great help!”
10AM - 7PM
4281 Sterling Ave, Kansas City“Staff is absolutely amazing here and the rep who fixes the phone Mr. James Murphy is ABSOLUTELY AMAZING!!!! I recommend this AT&T store over any other I have been to”
“Had insurance on a phone but the real policy does not, I REPEAT DOES NOT REPLACE YOUR PHONE! You get credits towards a replacement phone it could cost you the same if not more to get the phone replaced depending on who helps you, after two days this one guy was able to help me as long a changed my daughter phone number and she lost all her information”
10AM - 7PM
543 SE Melody Ln, Lee's Summit“Dom is amazing! He helped my friend with his phone swap & upgrade while helping others with their inquiries! He never missed a beat, each person received excellent customer service!!Thanks so much, Dom!! You ROCK!!”
“Today I visited Boost for service. I felt my phone was not working like it should. A young man, Seth waited on me and within minutes he began to answer my questions and explained to me what needed to be done. Seth was so professional and kind to show me how to correct my mistake. I was not following through correctly to up grade my apps.It is nice to have professional young people work at a business with a smile and knowledge; providing good service. Thank You and thank you Seth.”
10AM - 7PM
2411 Rte 291 Ste A, Independence“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
10AM - 7PM
8440 Ward Pkwy, Kansas City“I had an insurance claim to have the LED display replaced on my Samsung Galaxy Ultra phone.On 1/13, Rob greeted me, was friendly, and explained the process.The 84th and Ward Parkway location didn't have heat that Saturday. However, he was a good sport, as he was bundled up.He and Marcellus, who I assume was the tech, both had coats on, but did their work without complaint. That's dedication.Rob suggested a protective screen coating but wasn't pushy and even applied it for me.The work was done timely and professionally.I would recommend this business!”
10AM - 7PM
2706 Independence Ave, Kansas City“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
10AM - 7PM
3920 Broadway Blvd, Kansas City“I work as a care taker and brought in one of my clients to see about getting a government free phone and service. Shavaya was our sales person and he was just so helpful with my client. He recognized someone in need and immediately showed he got the gravity of her need. He took it upon himself to help my client apply and qualify for the government phone and service. He set everything up for her and made her day. This man needs a raise and praise for being an outstanding employee. I almost came back and offered to recommend him for a job at my company as a care taker! He is truly a jewel!!”
11AM - 7PM
18801 East 39th St S #2348, Independence“The guy was really nice did my phone back in May. However not too long after I got it done I thought I had a screen protector and it cracked on my carpet but it finally went out so I’m going back today to fix it”
“I came into your store today with a problem. Your employee was so kind. I really appreciate him. He is representing your company well. If you have something special for great employees he deserves to have it thank you so much his name is Shihab”
“I went to update my plan and upgrade my phone. Zayn, greeted me immediately and addressed all of my concerns. Zayn is extremely knowledgeable, professional and has a phenomenon, upbeat attitude. Great job?????”
12 - 6PM
4305 Main St, Kansas City“I recently bought a phone online and the screen cracked almost immediately. Caleb explained that it was an aftermarket screen and the replacement was sooo much better quality and done the same day:)”
10AM - 7PM
8317 Wornall Rd, Kansas City10AM - 7PM
3111 Prospect Ave, Kansas City“I truly trust Cricket for my mobile phone and their great cricket service,for the last ten year's,cricket has made me smile with state of the art service and technology.”
“Ashanti made the experience a very pleasant and efficient one. She was very friendly, helpful and knowledgeable!! I was honestly dreading the possibility of a very long wait and that we might get someone who wasn't helpful. We left very satisfied and pleased with the outcome of trading my old phone for a new one. Ashanti informed me that fixing my cracked screen first would give me an additional $500 for my trade-in value. She assisted us with the insurance claim process and we located an authorized vendor to get the screen repaired same day. Finding good customer service in this day and age is a struggle, but Ashanti proved there are still great customer service associates out there!!!”
“BEST BUYING EXPERIENCE EVER!!!My wife and I were looking inistally to get boost mobile. We walked in that store with customers standing around counter waiting. But, I had noticed the cricket store location a few doors down in same strip mall. So, we ran for it, over to the cricket. Shi Alyn greeted us with the most warmest smile right before greeting us. She was attentive, amazing, informative and helpful. Everything you could ever ask from a sales person. I would definitely recommend her to anyone.”