Mobile Phone Accessories near Apple Valley, MN

“I have come to Alex Sandage the last probably 4 years to get a new phone. The last two times, I have driven from Rochester because I trust Alex to get the job done right and get me everything I need. It's shocking he is not a manager, his customer service and knowledge of the ins and outs of products and services are top notch. Alex has always been extremely friendly and professional and always gotten me exactly what I needed and in a timely manner. My family and I will continue to either call in to talk to him specifically if we have any questions or we will drive an hour and a half both ways, out of our way, to come purchase products with him. Thank you Alex, my new S24 Ultra is great!”

“Fixed my phone for a great price. Great customer service . Staff are friendly and knowledgeable. If you're getting your phone fixed you'd be doing it a disservice not bringing it here .”

“Dillon took a lot of time and patience in helping me with my internet questions! This type of service is why I switched back to Verizon after being with Xfinity.”

“This place wow! I still own and love my s22ultra I cracked the face, they were able to order what no place else would seem to bother with, then fix it in less than 30 minutes. Abraham and the owner are amazing and gracious people. I highly recommend any phone be fixed up here! Thank you guys again so much!”

“Great service at the at&t in lakeville went in looking to get a new and was helped by a great employee she helped out with all my problems and i left happy would totally recommend to others to go here”

“Great experience! Scott and Pierce have been amazing -- above and beyond!I walked into the Burnsville AT&T store with a unique situation, and Scott and team were immediately warm and helpful. They explained things very well. I was in store long enough to see the team interactions with multiple other customers, and it seemed clear to me that Scott (Manager) is very upbeat and drives very good consistency across the entire team.My situation was unique enough that the entire team put in a good amount of extra time with me. Again, they worked above and beyond. Special shout-out to Pierce (Manager) for all the extra communication and willingness to help!This was the gold-standard for customer service -- not just for a wireless service store -- but gold-standard across several companies and across several industries with which I've interacted.Thank you all again!- Mike”

“This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest location for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me.With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue.My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of.I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian!This is for uBreakiFix leadership, please replicate their kindness and professionalism.”

“Wow, I'm amazed at how great of service I got at this store. I went in Friday 2/9/24 evening, and originally I had stopped over at the Richfield location near Target. When I walked in I was greeted by who appeared to be a manager who wasn't happy to see another customer come in and first thing that was said to me is "we have a wait". Not here to hate on the staff over there, I totally get short staffing, workloads, etc. But, I didn't feel like I'd receive any kind of good experience upgrading my phone there so decided to try a different store. I live here in Eagan and went to this location. Upon entry I was greeted by an enthusiastic manager, named David, who seemed very happy there was a customer in the store needing help - opposite of Richfield. David sat down with me straight away to get started, and another AT&T employee sat down with us and chatted it up! It was a great experience, and not only did I get one eager employee - I got two! Once we started the upgrade, David checked every possible avenue he could to save me money. In these stores, we're used to being pushed to buy, buy, buy. David just wanted to make sure he made me happy and got me the best deal. It was obvious and it was appreciated. David knows what he's doing, and he knows how to get life-long customers to come into his store. He knows that one upsell doesn't mean much in the grand scheme of things - but life long customers coming to his store due to good experiences is what matter's. If there's ever an AT&T owner or corporate auditor reading these, please give David a big kudos and a raise! It was the easiest iPhone upgrade experience I've ever had with AT&T and it was the most enjoyable conversations I've ever had with an AT&T employee. Thank you, David! Now, I'm just waiting on my iPhone 15 Pro Max to arrive (which he gave me free expedited shipping on for no reason but to be nice, like I said, he did everything he could to give me the best deals!) I really wasn't looking forward to sitting in a phone box store for an hour going through the process. David made it fun, and extremely quick and proficient. Not only do I not dread going into AT&T anymore, I'd be excited if I knew David would be the one to help me!! If you need to go to an AT&T store for whatever reason, go here. If you're far away, and Richfield is closer, it's worth the drive to this store.”

“They defenitly need more men working with the young lady she is awesome and helps everybody in a timely matter, I witnessed a young man upset that she didnt give him her number and started harassing her and saying he was going to try to get her fired and wanted corporate number . The young lady was shocked and scared it was embarrassing .”

“I signed up at Costco, for the phone trade-in for the iPhone 15. After spending over three frustrating and confusing hours mostly about getting the iPhone 15 ready, they said I could get it set up at an AT&T store which solved my problems very well. My biggest issue at the AT&T store was the high price for accessories I purchased there.”

“I drove from the Mankato cricket store because they didn't have the phone I wanted, I worked with the Josh the district Manager and got amazing service from him! I will be recommending everyone to come here. My new favorite cricket store”