Cell Phone Stores near Lexington, MA

30 locations found near Lexington
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“Swapped to Verizon from TMobile. I wasn't fully prepared. The dude was very patient. My apologies, I forgot his name. (I'll have to check my receipts and edit the review.) Got everything figured out. Gave great advice for the new phone, plan, and peripherals. Perfect service.”

4.5 Superb53 Reviews

“My back glass shattered and Teral was very responsive and came right out. He fixed it perfectly and was very communicative. I called around to other places, and he was the best deal. I would have paid even more for the convenience. I highly recommend this business!”

5 Superb69 Reviews

“I use ZAGG for all of our corporate and personal devices and highly recommend their products. Service is always great. Staff always provides great recommendations”

4.6 Superb127 Reviews

“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”

4.7 Superb80 Reviews

“Malik was an excellent Verizon employee. Not only did I have a great experience I know the people behind me did all well. Malik should get a bonus with his expertise and humor. He was beyond great. Thank you Malik!”

4.7 Superb68 Reviews

“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”

4.8 Superb52 Reviews

“Jay was great when buying my new phone and switching from Android to an iPhone. Everything went smoothly and I got the right information I needed to make the right decision. I’d highly recommend working with Jay at this location!”

4.5 Superb90 Reviews

“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”

4.5 Superb72 Reviews

“I visited the Verizon Store on Linden St in Wellesley to be greeted by Isaiah. I was happy to see him as he had previously helped me. Again he was gracious,helpful and patient in answering my many questions. Excellent Customer service.”

4.8 Superb35 Reviews

“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”

5 Superb25 Reviews

“Robel was so helpful with explaining our new monthly costs and going above and beyond to ensure my new iphone 15 pro works when trading in my old one. Will come back!”

4.4 Superb94 Reviews

“Elisa helped my son and I obtain great loyalty customer discounts for both an iPhone 15 and a Google Pixle 8 and a newer/better family phone plan with more data capacity at about the same cost. Elisa was very helpful and thorough.”

4.6 Superb48 Reviews

“I lost my phone and needed to keep my phone number. I walked in kinda late on a Friday night and thankfully the sales rep, Nysaiah, was very professional, listened and helped me find exactly what I needed. Thank you so much!”

4.5 Superb56 Reviews

“I had purchased a phone ? online at a great price and brought it in to the River Street T-Mobile* location in Waltham Massachusetts. Upon arriving at the store I was kindly greeted by smiling and attentive associate (assistant manager turned out) she let me know there were a few people in front of me but it wouldn't be too long before I would be "helped"Within 5 minutes of browsing over some new technologies they were promoting I was taken care of by a Sales Tech named Speedy* ....Let me tell you she was very accommodating and generous with her time.Five ?Stars”

4.6 Superb43 Reviews

“My husband and I have never had a more wonderful experience at a Verizon store. Alex & his colleague made the entire process totally painless. I don’t think we’ve laughed that much in the last few years.”

4.5 Superb55 Reviews

“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”

4.7 Superb29 Reviews

“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”

4.5 Superb43 Reviews

“Got my new family plan and brand new Apple Watch with Ledi at this T-Mobile store. The store is clean and nice. Ledi is super helpful with porting in the numbers, adding promotions. Highly suggest come to Ledi if you have any problem with phone plans and equipments!”

4.6 Superb28 Reviews

“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”

4.2 Good107 Reviews

“One name: Julia Locke. 85 middlesex turnpike #3020. That's the store you are going to want to go to if your reading this. Julia was the only wireless specialist working the day I came in. I had just had my S21 Ultra fixed around the corner, but they jacked up the Sim card reader and sent me to the at&t store around the corner. Julia was amazing. She worked on troubleshooting my phone while educating me during the process. Girl has a heart of gold, very professional, and a great personality. She got my phone back up and running after trying a few things. I appreciated her patience. I've seen associates give up after one or two tries, then try to sell you another phone. Julia, you are awesome, and I hope at&t and senior management understand what they have in you. You keep up the great work. You gave me a little more faith in AT&T.”

4.2 Good97 Reviews

“Meek was wonderful! He was very thorough, respectful and a pleasure to work with upgrading a phone. Definitely would recommend working with him for any Verizon needs. Thank you!”

4.3 Superb57 Reviews

“Michelle and her team went above and beyond to get us as T-Mobile customers. I'm not just saying that either, on the day I expressed interest in signing up she drove to another store to pick up the iPhone we needed. These are people that really care about what they do and it shows. Anything you need they will help you with!”

4.6 Superb23 Reviews

“Ana greeted me immediately and then after pulling up my account thanked me for being a Verizon customer! Ana took the time needed to listen to my extreme Verizon cell phone technical issues and then professionally and quickly acted to find all solutions! She had to add a 2nd eSIM and phone line on my iPhone and adjust many settings both in the phone and online with Verizon to fine tune everything for the way I personally wanted it. She also pointed out a new free features that come with adding a 2nd phone line to the same iPhone: such as free data speed increase, a reduced monthly Netflix plan locked in for 3 years, and much more. She made sure that I as a customer received all the possible perks and savings available from Verizon by explaining my specific plan and how the added phone line changes the cost of all the other phone lines in my bill by showing me the store’s computer screen and walking me through line by line. After she resolved my initial issues she offered a new screen protector that was on sale and had Verizon promotions so I of course accepted and so Ana took the time to clean my phone to prepare it for the new quality replacement screen protector as if it were her own phone.Ana is an asset for the Verizon team and a great representation in acting on Verizons’ behalf to help customers stay satisfied and therefore to keep coming back and remain loyal ...such as myself! This experience for me with Ana and the Verizon brick and mortar store in Woburn, Montvale Ave., is why I spread the Verizon referral by way of word of mouth to my family, friends, and professional colleagues! Thank you Woburn Verizon!”

4.3 Superb46 Reviews

“I visited this Verizon Store and had a very good experience. Inder helped us a lot in choosing the best plan and the phone. She explained everything in great detail.She’s the best salesperson I have ever met.”

4.2 Good71 Reviews

“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”

4.1 Good143 Reviews

“Outstanding customer service from Shane Goode this guy is definitely their top employee. He goes above and beyond to make sure the customer is getting a great experience at this store. I would highly stay away from Christian as he has a nasty attitude and is not knowledgeable of his job. Seems like he needs to be retrained on how customer service works. Great store!”

4.2 Good63 Reviews

“Sales Representative, Andrew, at the Woburn store was extremely helpful and assisted with ordering the exact phone I wanted. I was in and out of the store within 10-15 minutes.Thank you, Andrew!”

4.3 Superb26 Reviews

“Okay first off let me tell you i was having a terrible day, lost my phone didn't know my pin.Got told at a different metro store that theres nothing they can do to help me.Called metro customer support and was told the same thing.I went to this metro to cancel and ended up telling Samantha what was going on and with in 15 minutes, i had a phone with my same number and she helped me change my pin.Something that two other metro employees said was impossible.10/10 would go drive out of my way to go to this branch.”

4.1 Good50 Reviews

“Went to switch from T-mobile to Metro. Before I went I spent 2 1/2 with T-mobile trying to get a transfer service 6 digit code number. 2 visits to the store and 3 phone calls I had that. Customer service is awful. I went to metro and Stephanie was above and beyond helpful. Got me a fabulous unlimited rate, set my new service up in no time at all. So, I'm saving a bunch of money, have the same plan and still using T-mobile's towers. Thank you Stephanie!”

4.2 Good27 Reviews