The service was performed fairly quick, which is a plus. However, the dealership experience is really lacking for a luxury car brand. Felt like I was entering a dealership from the 80’s. The car was not washed or vacuumed when it was returned.
March 2023
Made a service appointment online, upon arrival was greeted by service personnel, was told that my car would be ready in 1 hour. And it was. Very smooth service with no surprises
August 2022
They forgot to tell me my car service was done and waited and extra 30 min (after being there for almost 3 hours) all for and oil change and tire rotation. First time coming might have to try a different Acura dealership for service next time.
