“My sales rep, anthony canas, is amazing! Give that man a raise! He greeted me immediately, and began the process of setting up my new phone, everything went quickly and smoothly. He was very informative and helped me upgrade my plan so I finally have unlimited data. His associate, Gardian is also so helpful! Gardian helped install my new phone screen, I'm terrible at putting those things on so I was very grateful to have his help. The entire staff interact with each other in such a friendly, family-like manner. Great atmosphere and great service!”
10AM - 7PM
1304 E Gude Dr, Rockville“Service was outstanding when I came in to replace my (much older) phone. I asked countless questions, and my sales tech “G” was so pleasant, patient & thorough with her explanations. I had to order my phone to get the color I wanted; since I could no longer make calls on my present phone, G handed me a loaner phone for calls & texts over the weekend. What a lifesaver!!!I’m sold on this location - this is a family-owned AT&T store, and it’s obvious they truly care about their customers. Truly impressive these days!”
“Love the zagg concept. I first spent 60 dollars on my initial screen protector . With no limit I can replace the broken ones for only 10.00. The customer service is awesome . Also the phone covering is also heavily discounted . Which allows for an exchange making my phone feel new each time.”
“Lee is very responsive, and quick. I got to watch him replace my battery and he answered all my questions. I will definitely use him again for my cell phone or laptop repair. The business is located inside another store, but Lee gave me great directions and I had no trouble finding the place. He makes himself available for questions even after you've left the store. Great business, great guy!”
“The customer Service Rep named Roxana was Amazing!! A++ highest possible rating I can possibly give. I literally made the drastic switch from 2 Androids to 2 I-phones and she literally walked me through the whole process devoting her time and energy to help me in such a superb way despite me being completely clueless. THIS SALES REP WAS AMAZING!! These I-Phones are Amazing products as well! Boy am I late to hop on the band wagon, but now I understand all the hype after playing with this device for 2 hours! What a great experience all the way around! This Sales Rep Deserves a PROMOTION ASAP!”
“This location is very nice and the employees are very professional at all times with excellent customer service. The store manager Jessica was very sweet and with outstanding customer service skills. Jessica was very patient with me when I was purchasing my new cell phone. It was a very nice and beautiful experience. I will come back again.”
10AM - 8PM
20 Maryland Ave, Rockville“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
“I’m a new customer I transferred my phone number from Verizon to AT&T, the rep who name is Jessica she is very knowledgeable very nice, her personality made me feel that I’m just talking to a family member”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
10AM - 8PM
405 N Frederick Ave B, Gaithersburg“Incredible experience at this phone store. The service was exceptional, they assisted me with everything and recovered all my data. I highly recommend it to everyone, special thanks to Jennifer and Cristina for their professional and friendly assistance.”
10AM - 8PM
125 Ellington Blvd, Gaithersburg“I recently switched to Verizon. I went to the store in Crown (Gaithersburg) and Kevin was a great help. He is very kind and always is willing to answer any question. I truly recommend the service at that location all the staff is great but Kevin is outstanding.”
“I had a great experience at the AT&T store, and Adriana, the service advisor, was incredibly helpful. She went above and beyond to assist me, making my visit seamless and enjoyable. I appreciate her expertise and excellent customer service. Highly recommend!”
“Jarod was terrific tech. Courteous. Accurate. Fixed phone on time, at stated price. Would return as long as Jarod is there.Why not five stars? Tiny store front was crowded (4 customers) and gave no room to discuss transaction with tech.”
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
“Not just for phones.Like an trustworthy auto mechanic, these guys take care of me, even if the answer is ‘it would cost you less to buy a new one’ (in that case, a wireless keyboard with a dead battery).I’ve seen them several times to rescue the data from a dead phone, a dead computer, an ancient Time Machine archive…They present me with options and recommendations and fixes that I trust.”