9AM - 8PM
18130 Georgia Ave, Olney“Jason spent at least an hour with me getting my account security straightened out. He was completely dedicated and focused on 100% resolution. Great customer service!”
10AM - 7PM
1304 E Gude Dr, Rockville“Service was outstanding when I came in to replace my (much older) phone. I asked countless questions, and my sales tech “G” was so pleasant, patient & thorough with her explanations. I had to order my phone to get the color I wanted; since I could no longer make calls on my present phone, G handed me a loaner phone for calls & texts over the weekend. What a lifesaver!!!I’m sold on this location - this is a family-owned AT&T store, and it’s obvious they truly care about their customers. Truly impressive these days!”
“I received great service at the ZAGG kiosk at Montgomery Westfield. She was efficient, friendly, and took the time to register us, so next time we are already in the system”
“Love the zagg concept. I first spent 60 dollars on my initial screen protector . With no limit I can replace the broken ones for only 10.00. The customer service is awesome . Also the phone covering is also heavily discounted . Which allows for an exchange making my phone feel new each time.”
10AM - 7:30PM
2102 Veirs Mill Rd, Rockville“I've visited Wilbur's Cricket store several times over the last few years for various issues and he has always been so helpful. He's knowledgeable, too. I highly recommend him.”
“Lee is very responsive, and quick. I got to watch him replace my battery and he answered all my questions. I will definitely use him again for my cell phone or laptop repair. The business is located inside another store, but Lee gave me great directions and I had no trouble finding the place. He makes himself available for questions even after you've left the store. Great business, great guy!”
10:30AM - 7:30PM
13615 Connecticut Ave Ste 23a, Aspen Hill“I had an amazing experience with this store than Rockville location. The manager Jin Kim and his team were helpful in providing us with information into a family plan. Patience in helping getting our information Sims phone updated and making sure everything is working properly before we left the store.”
10AM - 9PM
11160 Veirs Mill Rd Spc 9251, Wheaton“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“The customer Service Rep named Roxana was Amazing!! A++ highest possible rating I can possibly give. I literally made the drastic switch from 2 Androids to 2 I-phones and she literally walked me through the whole process devoting her time and energy to help me in such a superb way despite me being completely clueless. THIS SALES REP WAS AMAZING!! These I-Phones are Amazing products as well! Boy am I late to hop on the band wagon, but now I understand all the hype after playing with this device for 2 hours! What a great experience all the way around! This Sales Rep Deserves a PROMOTION ASAP!”
“Visited AT&T this afternoon for a few questions and to purchase a screen protector. Noe customer service was excellent. He answered all my concerns and placed my screen protector on with ease! Keep up the great work , Noe!”
“This location is very nice and the employees are very professional at all times with excellent customer service. The store manager Jessica was very sweet and with outstanding customer service skills. Jessica was very patient with me when I was purchasing my new cell phone. It was a very nice and beautiful experience. I will come back again.”
10AM - 8PM
20 Maryland Ave, Rockville“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
“The service I received in this store has been beyond excellent. I was helped by Jason Gold. He had gone above and beyond to ensure I had all my questions answered, explained everything in great detail and even made the best suggestions so I can get the best out of my family plan (Not upselling but most bang for your buck). There was days he stayed later to ensure all of our needs were met. Jason gave my family his direct number so we can easily reach out to him and has answered every call to address any questions and even went as far as doing a follow up call to ensure all the services were working properly. He is an absolute gem of a representative for Verizon. 5+ Stars.”
10:30AM - 7:30PM
Stoneymill Square, 12211 Veirs Mill Rd, Silver Spring10AM - 9PM
11160 Veirs Mill Rd, Wheaton“My phone screen was broken today and I made a call to them and the gentleman very nicely answering all my questions and let me know how much will it cost to repair it all. I came right after I call and it only take him less than 20 mins to repair my screen and battery. Very efficient and awesome guy working! ?”
“I’m a new customer I transferred my phone number from Verizon to AT&T, the rep who name is Jessica she is very knowledgeable very nice, her personality made me feel that I’m just talking to a family member”
10AM - 8PM
125 Ellington Blvd, Gaithersburg“I recently switched to Verizon. I went to the store in Crown (Gaithersburg) and Kevin was a great help. He is very kind and always is willing to answer any question. I truly recommend the service at that location all the staff is great but Kevin is outstanding.”
“Thanks Ashan. You always give me good service even when i have difficult issues. Ive been to 3 different stores and 1 helped but caused more issues. No one helps me like Ashan does. Ashan always wants to help the customer with his heart he no fake”
“The rep that was helping us was really nice. That's the only reason I could score 4 stars. But I was extremely annoyed that the WiFi in the store was not good enough for me to do my phone to phone transfer so my new phone had to be mailed to me. Why doesn't the store have good enough service to complete transactions? And a very normal, common one at that. Very weird. I would have went to another store but the guy again was very very nice.”
10AM - 9PM
7101 Democracy Blvd, Bethesda“Shaun was very nice and fix my son's iPhone screen and even gave me the screen protector as bday gift. Very nice guys the team would recommend their services A++”
10AM - 8PM
12206 Veirs Mill Rd, Silver Spring“I had problems with my phone and the sales manager Gabriella was very polite and very helpful with all the help fixings my phone I reat her five stars, thanks in advance Jaime Pinear.”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“I had a great experience at the AT&T store, and Adriana, the service advisor, was incredibly helpful. She went above and beyond to assist me, making my visit seamless and enjoyable. I appreciate her expertise and excellent customer service. Highly recommend!”
11AM - 8PM
11337 Georgia Ave, Silver Spring“Went in to purchase a phone. The employee (Veronica) was very helpful and knowledgeable. She is bilingual which was extremely helpful since the phone was for my mother in law who doesn’t speak very much English. The store was very clean and social distancing was enforced. Thank you!!”
10AM - 8PM
405 N Frederick Ave B, Gaithersburg“Incredible experience at this phone store. The service was exceptional, they assisted me with everything and recovered all my data. I highly recommend it to everyone, special thanks to Jennifer and Cristina for their professional and friendly assistance.”
10AM - 8PM
11213-A New Hampshire Ave, Silver Spring“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
10AM - 7PM
11925 Georgia Ave, Wheaton“Went in the store got helped with a very nice sales Rep Jackie and I couldn’t have felt better. Very patient and very sweet she made my whole switch from Metro to boost so easy.”
“Hi I went here recently when my iphone screen broke and I just wanna say the staff at this store are amazing. When people come in, they are probably not having the best day due to the fact that their iphone just got smashed aka I was having a rough day and the people at this store were kind to me. They explained everything clearly, they treated me like I was their own sister, did not try to upsell me, and fixed my phone beautifully. It was destroyed front and back but now it's good as new thanks guys!! best store. Shalom peace :)”
“Today I visited the Olney store abd met with Ahsan. He was very helpful and patient. I'm a senior citizen and don't always understand how to solve problems with my phone. I rely on people like Ahsan to explain how to solve ant issues. Hes the 1st person at this store who took the time to help me without making me feel incompetent.”