“I've visited Wilbur's Cricket store several times over the last few years for various issues and he has always been so helpful. He's knowledgeable, too. I highly recommend him.”
10AM - 5PM
20 Maryland Ave, Rockville“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
“I had a great experience at the AT&T store, and Adriana, the service advisor, was incredibly helpful. She went above and beyond to assist me, making my visit seamless and enjoyable. I appreciate her expertise and excellent customer service. Highly recommend!”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
“The associate named Oscar is very skilled, helpful and patient. Also when he went to the back of the store to bring things for us, a lady associate walked into the store and saw us waiting and instantly tried to help us. We told her that Oscar was helping us. Both of them were very nice.”
“Service was outstanding when I came in to replace my (much older) phone. I asked countless questions, and my sales tech “G” was so pleasant, patient & thorough with her explanations. I had to order my phone to get the color I wanted; since I could no longer make calls on my present phone, G handed me a loaner phone for calls & texts over the weekend. What a lifesaver!!!I’m sold on this location - this is a family-owned AT&T store, and it’s obvious they truly care about their customers. Truly impressive these days!”