Cell Phone Stores in Germantown, MD

“We were helped by Juan Carlos very polite and helpful salesman. We were very happy with our experience and wish for corporate to realize what a gem of a person they have.Also on a humanitarian level please provide chairs or stools for staff and clients.”

“I believe that this store is the one that brings together the best T-mobile salespeople, especially Ashley and Gloria. It's been a long time since I was treated like this.”

“I went to the Verizon store on a Saturday morning, right when they opened. If you are going on a Saturday I suggest you get there when they open because they progressively get busier. Ken, the manager greeted us immediately and helped us with a billing problem that speaking to Verizon over the phone could not solve. When the associate, Gabby, came in for her shift she finished helping us. We switched from another major company to Verizon for all of our service (cell phones, iPads, and 5G Home). The process was easy and I was prepared for it to be a lengthy process. However, the outstanding customer service by both Gabby and Ken made it much less waiting time that I had planned. For the past several years I have used the Germantown store because I like the fact that the manager has been working there for 19 years. His staff is highly trained and professional. I appreciate the good customer service, the efficiency of the staff, and the friendliness of the entire sales team. They all seem to enjoy working there and that says a lot to me as a customer. Keep up the good work!”

“My sales rep, anthony canas, is amazing! Give that man a raise! He greeted me immediately, and began the process of setting up my new phone, everything went quickly and smoothly. He was very informative and helped me upgrade my plan so I finally have unlimited data. His associate, Gardian is also so helpful! Gardian helped install my new phone screen, I'm terrible at putting those things on so I was very grateful to have his help. The entire staff interact with each other in such a friendly, family-like manner. Great atmosphere and great service!”

“I had the best customer service ever at this metro store. The young man Leandro Perez was excellent!!! What you are paying him, you need to triple it. He was very helpful, patient, understanding, kind, and professional. I have been to other metro stores and they were rude and rushing. This young man was very patient with me. I never give this long of a review but Leandro was Outstanding. This place I will be coming back instead of driving to Laurel! Excellent!!!!! Than you Leandro Perez ❤️”

“I really like the Metro service; I have been a customer for several years, especially the customer service that they have always given me here in this Germantown store, the promotions that I always see on the internet or hear on the radio they always have them and they not cheat like other companies, also always has the best phones available, I recommend 100% that you visit them.”

“(Translated by Google) Excellent service, the people who are there are all very friendly and always ready to help!(Original)Excelente servicio, las personas que están allí todas son muy amables y siempre están dispuestas a ayudar!”

“I was in the Germantown location at target and this lady was just dog in this manager DYMOND and she is the sweetest person that could ever be she's been on the phone for I don't know how long and the manager was waiting on me DYMOND and she was as nice and polite as she could be and the lady that was dogging her on the phone about something , She's complaining to another target or something like that but I tell you what that lady needed to move because she did not need to be dogging this manager, All I have to say is DYMOND was very useful to me and very good customer service and I have nothing bad to say except for the lady that was on the phone talking trash about her I didn't appreciate. I love coming into target the people have always treated me with respect and smiles thank you and have a great holiday.”

“A pretty big Walmart with a lot of different centers/amenities. It's part of a larger mall complex/area with a lot of big box stores that are located very close to a lot of the main roads in Germantown and to I-270 itself, making it very convenient to access. It didn't stand out too much otherwise but seems to have everything people would look for in a relatively easy-to-access location.”