Hardware Stores in Aurora, IL

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7 locations found near Aurora

“Cashier Michael is just trying to do his job. There is no reason for rude customers (Iike I experienced ahead of me). Be kind people. I hope he had a better day.”

4.2 Good135 Reviews

“I called the store to learn about a snow blower. Fran helped me, she may be the manager or assistant manager or just a fabulous associate, but regardless, she had the snow blower waiting for me and she answered all of my questions. I was out of there quickly and happily.”

4.3 Superb93 Reviews

“I don't know how this happened but I went in to buy four screws and four washers. Somehow I ended up paying seven dollars for them. I was still in the parking lot and figured this is not right. I go back in and they saw I had been overcharged and it only cost about two dollars. Strange to be so far off. But they fixed it with no problems”

4.2 Good99 Reviews

“What's not to love when the conversation deals with inexpensive tools, gadgets and the like. It's possible many of their goods are produced overseas and if that's a bother, seek out online whiteboards that discuss all the American made items. Stopped in randomly to look around. Found a handy tool to clear a clogged sink(in seconds), a ridiculous amount of rubber bands and a set of tool box accessories, all of which were on sale. There is always some sort of price reductions on useful items you may not (necessarily) need but could have use for one day. With that said, also got some solar pathway pucks for the yard. As seen on TV quality. If you have one of these local to you, it's worth joining their loyalty perks program so you stay up-to-date on price breaks. If you're in the services/ trades, they have many of your needs and offer used equipment for sale.”

4 Good130 Reviews

“Talked with Don at the Aurora/Montgomery store. Wow! What great customer service. He was really nice, we talked through prices and how the exchanges worked. He even went in the back to ensure the equipment was available for today. As I come by more people who lack customer service, this becomes more important to me as a core business value. Thanks Don!”

4.2 Good15 Reviews

“I would like to thank Serena at store # 1957 for her kindness and help. I was complaining to my husband as we walked around the store and needing help and the only help we got from a guy sitting down with no customers is a finger point, then when I returned with more questions he just remained seated and pointed to another place for me to look, I just feel he should have gotten up and showed me. Once I got to the garden area there was a super helpful employee named Serena who whent above and beyond what was asked. We payed for mulch and was told to pick up outside and just drive up and load into car, well we discovered they did not have our mulch outside so parked and went back in with a cart to load up our bags from inside the store instead and she offered to go get it for us. Super helpful and kind. These kind of employees need to be recognized and compensated.”

3.7 Good177 Reviews

“Need more employees here! Not enough people to help me with things but the ones that are very helpful and good. I have no clue about many things and it was tough finding someone to help me with my project I waited 30 minutes. I understand there is limited people working right now but they are open and essential and need more people to help someone like me.”

2.2 Poor27 Reviews
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