8AM - 6PM
4500 IL-71, Oswego6AM - 9PM
3080 Walter Payton Memorial Hwy, Oswego“We just moved to Oswego and have been in this Home Depot several times already. Every time that we go people are exceptionally friendly. If I ask where something is, most of the time they walk me right to where the item is. The store is clean and the staff is friendly. I will continue to frequent this store.”
“Appreciate the new management along with the (much needed) facelift. Just got wood delivered, while there were some communication challenges regarding the actual delivery (-1⭐️) the overall experience was good. They came back to pick up their pallet, which was much appreciated. Keep up the great work, excited to see what’s ahead.”
“Store # 00126 2/3/24The cashier, Jaime was very helpful. I got exactly what I was looking for, The Manager, Joseph showed the upmost respect.Definitely recommending this store!”
“I called the store to learn about a snow blower. Fran helped me, she may be the manager or assistant manager or just a fabulous associate, but regardless, she had the snow blower waiting for me and she answered all of my questions. I was out of there quickly and happily.”
7:30AM - 5PM
480 Industrial Dr Ste 116, Naperville“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”
“What's not to love when the conversation deals with inexpensive tools, gadgets and the like. It's possible many of their goods are produced overseas and if that's a bother, seek out online whiteboards that discuss all the American made items. Stopped in randomly to look around. Found a handy tool to clear a clogged sink(in seconds), a ridiculous amount of rubber bands and a set of tool box accessories, all of which were on sale. There is always some sort of price reductions on useful items you may not (necessarily) need but could have use for one day. With that said, also got some solar pathway pucks for the yard. As seen on TV quality. If you have one of these local to you, it's worth joining their loyalty perks program so you stay up-to-date on price breaks. If you're in the services/ trades, they have many of your needs and offer used equipment for sale.”
7:30AM - 4:30PM
1100 Jericho Rd, Aurora“Talked with Don at the Aurora/Montgomery store. Wow! What great customer service. He was really nice, we talked through prices and how the exchanges worked. He even went in the back to ensure the equipment was available for today. As I come by more people who lack customer service, this becomes more important to me as a core business value. Thanks Don!”
“The young man in the back, Roger, was able to assist me with finding a replacement snowblower belt. The shelf was empty but he looked thru some bins that were received that day and found what I needed. Thank you again!”
6AM - 9PM
735 Edward Ln, Yorkville“I went in today with a couple issue regarding a transaction was very frustrated before arriving to the store and at the end left the most satisfied customer ever. Natalie and Aaliyah were the most helpful most professional understanding girls I have ever met in customer service I would give them a 10/10 if it would let me most definitely will be coming back”
8AM - 8PM
994 N Lake St, Aurora“I don't know how this happened but I went in to buy four screws and four washers. Somehow I ended up paying seven dollars for them. I was still in the parking lot and figured this is not right. I go back in and they saw I had been overcharged and it only cost about two dollars. Strange to be so far off. But they fixed it with no problems”
6AM - 10PM
1800 Marketview Dr, Yorkville“It's always a good experience grabbing new items for your home, especially when you get a rebates to come back and get more stuff. Honestly they do have just about everything you could need for home repairs and remodeling”
6AM - 10PM
1200 Ogden Ave, Montgomery“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”
“I generally prefer Menards but this Home Depot is outstanding. Like any home Depot you have to be selective with what you buy as far as country of origin of the product and quality. However, I choose this store more often because the people are what set it apart. Everyone is kind and helpful, going out of their way to help you locate something or give you advice.”
8AM - 8PM
160 E Galena Blvd Suite a, Sugar Grove“The best employees and in stock for all your hardware needs. I recently remodeled a rental unit and purchased things like grass seed and paint gallons. The staff are always welcoming and friendly. I use the Ace app to earn points towards rewards and to score great discounts and coupons. This Ace has been a blessing to Sugar Grove.”
7AM - 5PM
2611 Eldamain Rd, Plano“I love Menards it’s a go to place for me and my family they always have things we are looking for in any season. I especially love holiday seasons always have Halloween Christmas accessories up and ready to buy.”
“Need more employees here! Not enough people to help me with things but the ones that are very helpful and good. I have no clue about many things and it was tough finding someone to help me with my project I waited 30 minutes. I understand there is limited people working right now but they are open and essential and need more people to help someone like me.”
“Shout out to employee Toney. Had a busted wheel this morning on my snow blower. He helped me get it back up and running. He is polite, caring and a hard worker! Thanks Toney!!”
“I went in for some hardware for my kids rc car. I got help immediately upon walking in the door so I didn't have to search. Never got that kind of service at a big box store...happy to give ace more $ than I'd have spent on Amazon for something like this. They had what I needed.”