Hardware Stores in Naperville, IL

14 locations found near Naperville
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“I went to Home Depot today looking for some paint and the man at the paint station (I think his name was Jeff) was SO helpful!!! He realized I didn't really know what I was doing or what products I needed, and he took the time to explain the process, recommend certain paint techniques, helped me select which products to buy, and answered all my questions. I've never had such incredible service at a store like this before. He was so focused on helping his customers that I didn't get a chance to properly thank him before he was off to help someone else. Please give Jeff a raise because whatever you are paying him is not enough! :) Even the lady who checked me out was friendly and greeted me with a smile. 10/10 experience shopping at this store, I will definitely be back if I have any other home improvement needs!”

4.8 Superb457 Reviews

“There is a greeter as you enter where you can find what you want by asking right when you enter. The selection is quite extensive with different price points. I will definitely return when I am in the market for a new product.”

4.7 Superb402 Reviews

“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”

4.5 Superb25 Reviews

“I have to give this Ace Hardware a thumbs up! I am so glad that they are still in my area and haven't succumbed like so many smaller business entities. I had to replace the cartridge in my single handle shower faucet and after 3 trips there (and so many offers of guidance) I have to say I successfully completed the job with an outlay of less than $100. I'm sure that this saved me a lot from calling out a plumber (in addition to the fact I wouldn't have been able to use my shower until someone came out)! The staff is always so kind and helpful there. I know I probably pay a bit more for the convenience of having them close to my home, but it is well worth it when you know you are going to get assistance with whatever household task you are endeavoring to fix on your own!”

4.1 Good104 Reviews

“They were so very helpful. We had a grill emergency for Labor Day weekend and they had a floor model ready for pickup! They saved the day! Everyone was courteous and helpful.”

4 Good110 Reviews

“Always greeted when we come in. Staff always ask what they can help us with. They sell key fobs and program them.Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5 minutes later key fob failed. He was on the phone with the manufacturer right away! New one to be sent out. But Joe calls me 5 minutes later and says another one was located!!! Joe programmed the new one and made sure it was working. Even found out the first one was defective from the manufacturer. His professionalism and customer service is very much appreciated!”

4 Good79 Reviews

“I put too much oil in my snow blower and they assisted me by draining it and starting it right at closing time. I was pleased with their customer service approach.”

4 Good37 Reviews

“Arlene is the most efficient and helpful salesperson. I've worked with her for years and I refuse to work with anyone else! She always treats my clients the way I would, which is what I look for in a partner. Sue truly is the best!!!!!”

3.9 Good51 Reviews

“Ultimately, Menards has an edge on Home Depot and even Lowe’s to some extent when it comes to product availability and price for the consistent quality of products.The Fort Hill Dr. Naperville Menards has always been a quality establishment with good employees that are respectful and helpful. No retail establishment will ever be perfect nor can it be, but I still appreciate this Menards for my various home maintenance needs.Just recently located in the parking lot of this Menards (December, 2023) there was a Mexican food truck by the name of The Gorditas Tacos.They have the best Cabeza tacos out of all of Chicagoland that we have tried to date!My fiancé and I have been trying Mexican food throughout Chicagoland for years and out of all of Chicago and the suburbs, this food truck has made the very best Cabeza tacos!I cannot find them on Google, but have requested an addition of this food truck to Google Maps.”

3.9 Good37 Reviews

“The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!”

3.9 Good12 Reviews

“I rarely go to ACE but this black Friday I've decided to walk in see what the have, well I came across this deal, and all I can say that is a crazy deal for a smoker like this. From now on, I will definitely stop by more often, friendly staff, pleasant environment, thank you.”

3.6 Good79 Reviews

“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”

3.1 Average18 Reviews

“I wanted to buy a Razor electric dirt bike for my grandson. The bikes are available online, but need to be assembled. I contacted Lowe's and spoke with Jasmine. The level of customer service from Jasmine and her team was exceptional. She ordered the bike and kept in contact to let me know when it arrived at the store and when assembly was completed. She even arranged to have the bike kept in the customer service department until I was ready to pick it up so it would not get scratched. Jasmine and her team were amazing! If you are looking for a bike, I highly recommend Lowe's.”

2.5 Average19 Reviews

“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”

2.9 Average62 Reviews

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