8:30AM - 5:30PM
348 Hiatt Dr, Palm Beach Gardens“I did a requested password update, but then when I tried to log in, it told me I had no account. Called customer service. ***** promptly answered (no sitting on hold listening to some kind of music for minutes upon more minutes). He corrected the problem quickly. Excellent service!”
“I love this bank. The customer service is top tier, but Brianna has always been my go-to! She is knowledgeable, patient and so friendly. Thank you, Truist staff!”
“I have made several transactions with this particular branch and I highly recommend you do the same. Each and every experience I have had with this group has been nothing short of amazing”
“I love what BankUnited has done for my business and my personal finances. This is by far the best Bank you can do business with. If you think you can get better service somewhere else, be my guest.”
Open 24 hours
9860 FL A1AAlt, Palm Beach Gardens“I opened my personal accounts in December, then returned to open a business account. I was thoroughly impressed with banking staff and onsite security guard. Donna was extremely helpful when assisting with account opening. Her professionalism and patient demeanor was much appreciated as she walked me through the chase app and other banking offers. Thank you JP Morgan Chase Bank, I am truly a HAPPY CUSTOMER ?”
“I came in to open a business account. My appointment was with Shakara, she couldn’t have been more knowledgeable, friendly and helpful. She went above and beyond to answer every question and even asked questions to broaden my mind. I’m glad I came to chase and spoke with Shakara!”
“Jan.29th, 2023. This is the Best PNC Bank by far! This PNC BANK, located in EASTERN Palm Beach Gardens is top notch! If you are looking deal with a PNC BANK where everyone is professional, knowledgeable, and kind, go to the PNC BANK in EASTERN Palm Beach Gardens! We first went to the PNC Bank located on Military Trail, just north of PGA, at 10973 North Military Trail. I wanted to open a second account for myself. My son, wanted to open his very first bank account. Pretty much everyone, except one, who works at the PNC Bank on Military Trail were very rude. The only nice person there, was the lady who was wearing a blue face mask, who assisted us with a deposit at the window (inside the bank). She was very polite, and helpful! After making a deposit, my son and I, went into one of the offices for our appointment. A Banking Assistant called us in. When my son and I went into the office for our appointment, we had to also accept to have a trainee in the office with us. What? How inappropriate! That, not only made my son and I very uncomfortable (having the trainee there), it completely took the Banking Assistant's attention away from us, made the Banking Assistant distracted, and very much delayed the progression of our meeting. In addition, during the meeting, every time my son and I asked the Banking Assistant a question, so that we would understand the process of what we were interested in doing in relation to our accounts, the Banking Assistant not only talked over us, but also answered us in a very condescending way... somewhat demeaning. It made no sense! Not to mention, no matter how hard we tried, it was very hard to understand what she sad most of the time (very heavy Hispanic accent). She also told us, half way through our 10 minute meeting, that she and the trainee had to go take care of something else related to his training, and lunch time, and pretty much guided us out of the office. How rude, unprofessional, etc.! We still had a few more questions, and didn't even get to open our new bank accounts! My son and I were both in disbelief! We left the bank on Military Trail (Just north of PGA), and immediately looked for another PNC BANK that was close by. We went to the PNC BANK located in east Palm Beach Gardens. What a difference! Upon arrival, we were warmly welcomed by a very professional young lady, and the Banking Assistant helped us right away! He was polite, efficient, knowledgeable, and very professional! He answered all our questions, and helped us open our accounts. What a wonderful experience! This PNC BANK, in EASTERN Palm Beach Gardens, at 2000 PGA Blvd., Suite 1000, is where I will take all my business from now on! That's how every bank should be! Simply the best!”
“SHOUT OUT TO NY LISA: Seriously, the best customer service I have ever had. Within minutes resolved a situation for me! Truly I am so grateful for you LISA. You hear so many bad things about 5th 3rd , but I have never had an unpleasant situation.PLEASE never leave that branch Lisa, LOL. THANK YOU AGAIN”
“Thus far I've never had any bad experience with CHASE.This branch goes above and beyond on customer service.Should be a model branch for other branches.Very well welcoming and very efficient staff.”
“I have been banking with them for almost a year now and my experiences with them have been very good. I only had one bad experience when I called and kept getting a man on the phone from their location in south Palm Beach county. All he wanted to do was sell me on opening an annuity account. But once I walked into the branch in Palm Beach Gardens, I was taken care of by Ileana and another lady at the window. Both were very knowledgeable and quick. I was so happy that they were able to help me in every way and I ended up opening several CD accounts because they made it so easy. Their rates on CDs are the best you can get locally. Normally you can only get theses rates at online banking. Give them a try if you are looking to open a CD!!”
“This is the best WF branch I’ve visited so far. Gary Anderson is wonderful and very helpful. Evelin is amazing as well. 100% recommend coming here and getting your business done.”
“When i had this bank before like a year ago it was a Hispanic manager male and a Hispanic employee .That came off racists and that i didn’t belong at this bank. But i recently just opened another account and Tricia A. Banker was so nice and she took care of my banking needs .She even offered me a water.They were short staff at the time bc it was around lunch time but she let me kno multiple times she haven’t forgot about me.Way 2 go Tricia!!!”
“Louisa, was extremely helpful this Friday afternoon! Friday’s can be a very busy day in a bank. She fit me in without and appointment within 20 minutes of my arrival and had me out the door with a new account in 30 minutes! She was personable and made the process simple!”
“I go to this bank everyday, I know all the employee names and they know me. They make every visit I take special. Today they gave me a stress ball which made my day. Thank you Jasmine, James, and Micheal for having great customer service, and thank you too Mac I didn’t forget about you. They have a great team.
The amazing chase bank is ran by the man Ian which is backed by a successful team.
-Fred”
“I just clicked on this location to see if they were open yet this morning and saw the terrible reviews. I’ve been a Wells Fargo customer basically my whole life via Wachovia. I’ve honestly loved being a client of theirs and frequent this location for deposits and what not. The tellers have always been very nice and efficient. I don’t know why but it felt like it would bum me out to see a one star review for my work so wanted to show them some love this morning!”
“Latracia at thenPalm Beach Gardens office took care of my transactions today. FANTASTIC personality and great proficiency. - she is the best. Thank you Latracia.”