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“While on vacation in Miami, I stumbled upon Heat Wireless and every year since then, they have been the one to activate my phone. I have recommended it to other friends. So far no one has been disappointed. The staff is friendly and patient. (He also speaks French which made my task much easier). They take care to answer all my questions. They show me the most affordable plans until I find one that meets my expectations. I highly recommend this store.”
10AM - 7PM
1625 NE 163rd St, North Miami Beach
Mobile Phones
“O.m.g Ricky (the manager) was so amazing… he helped me figured things out with the company I am currently with and helped me find a great plan with Cricket. He was extremely kind and professional. Look for Ricky ?”
“Congratulations to Joshua, the Manager of the AT&T store / Jefferson Plaza and his team! He’s professional, knowledgeable, courteous, well-spoken and charming. During my visit everything that needed to be addressed was done: canceling one line, adjusting internet and getting a new phone.Thank you very much!”
“The manager, Luis C. cares about the kids and community. He graciously and without hesitation donated Solar Eclipse Viewing glasses to my classroom so that the students could experience the upcoming phenomenon. He was helping another customer, but made sure to acknowledge me as I waited. Anyone wanting great service should go to this location.”
“I've been repairing my phone with Chris since he worked at the Swapshop. I don't go to any one else because I trust his work and his prices. I'm glad I can go directly to him now instead of dealing with the middle man. I recommend A1 Tec with any device repair.”
“Very professional and quick to respond to my inquiry to fix my iPhone screen. Provides an array of services besides fixing screen on devices as well. I would highly recommend them.”
“Mr. Manny at this store provides "Excellent" customer service along with a smile. He takes his time to listen to your needs and go above and beyond to pair you with the best technology or accessories to meet your needs. He is so helpful and patient. I recommended him to a family member out of town and he drove to do business with him. My family member was so pleased of how well Mr. Manny took care of him. He just couldn't stop talking about it. So P.S. to Mr. Manny supervisor if your making a decision of employee of the year. You should really consider him he deserve it.”
“Got a phone and plan in this location and helped by Ashron - the best customer service from 4 different Metro locations!! Very helpful, knowledgeable and pleasant, highly recommended!!”
“Very good customer service, and Calvin was very patient and communicated clearly when he helped with my iPhone 13. Very fast service! If you need quick fixes this where to go.”
“Last evening, we stopped by this Target since they are open later now for Christmas shoppers. We needed to look for some island wear for a future trip next year. They have a good selection of swimwear, cover ups, straw hats, beach bags, and other stuff. Their prices are much lower than at the resorts for the same quality.The service was good considering there were quite a few Xmas shoppers. Our cashier was cheerful and friendly.Parking was available in front of the store with wheelchair accessiblability spots.”
“A week ago I went to buy a Samsung at 15, the person named Jafer Reyes helped me, he has good customer service, I recommend this metro, ah, many people, thank you very much Metro by T-Mobile”
Mobile Phones
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“I give them five stars. They were very professional and accommodating. My daughter broke her charger into her iPad. They were able to remove the broken pieces. iPad works like new ????”