8:30AM - 12PM
102 LaSalle Rd, West Hartford“I’ve been banking here almost since they opened. I don’t think I’ve ever experienced a bank that I look forward to coming into - this one I do! Every time I’m in, the service is professional and friendly.
I was there on July 5th and even though they were short-staffed my needs were addressed promptly.
Bonus, they have coffee available ☕️
Pro tip - Park in the lot around the back. There sure few designated spaces for Chase customers - sometimes full - and lots of other spaces too.”
8:30AM - 12PM
1245 New Britain Ave, West Hartford“UNQUESTIONABLY, A SECURE BANK LOCATION, WITH ABOVE AVERAGE FRIENDLY & HELPFUL BANK EMPLOYEES!ALSO, ALL OF THE BANK EMPLOYEES JUST UTTERLY COMMAND AN ATTITUDE OF FINANCIAL RESPONSABLILITY AND TRUSTWORTHINESS!KUDOS TO THE AMERICAN EAGLE FINANCIAL CREDIT UNION BANK FOR BEING SO FISCALLY PERFECT FOR MY BANKING NEEDS!”
9AM - 12PM
68 S Main St, West Hartford“Just switched my personal and business banking to NBT Bank and couldn't be happier! The manager Victor and his team are incredibly personable and treat you like family. They solve problems quickly and always get back to me the same day. After feeling overlooked at a big bank, this change is refreshing. Highly recommend this branch if you're considering a switch!”
“Started going to the Farmington Ave branch in 2018 because my previous employer pays through this bank. Mr. Marlon introduced himself and encouraged me to open an account there. Best decision ever, am now a proud business owner with help from this bank and doing well. Not to mention the the staff. Customer service satisfaction like no other bank (PRICELESS).”
“Best banking experience I've had in years. I went there to open a Direct Deposit account and purchase a Certificate of Deposit. Ms Holmes assisted me every step of the way and Ms Lewis checked on me and made sure I was satified with the progress and also introducing herself. The people treat you like family, a good family ... LOL. The bank was recommended by Google when I was doing CD rate search. The best 12 month rate at the moment (5.5%) locally”
9AM - 12PM
714 N Main St, West Hartford“Jerome and the rest of the staff went above and beyond with my issues and helped out my non profit to get all the information we needed. Worth the drive!!! Definitely more personable than the store branches”
9AM - 12PM
15 S Main St, West Hartford“I don't understand all the negative reviews. I've always had great interactions here, the manager is friendly and has rescinded my overdraft fees a few times. Any bank will do this if you're just polite and friendly. So if you get an overdraft, just ask nicely. Don't call or visit with an attitude. And surveillance cameras are there for a reason. No matter who comes in the bank they video. Whether you're white, black, Asian, Middle Eastern, Slavic, what have you. If you want to see racism everywhere, you will.”
9AM - 12PM
55 S Main St, West Hartford“Time and again this West Hartford branch goes above and beyond. Each member of the team knows us by name and even by voice when we call. We have our business and personal banking with them and they never fail to care for our needs.”
9AM - 2PM
143 S Main St, West Hartford“We stopped by yesterday to open a savings acct for my 13yo, & everyone was so friendly! Kasey got him all set up in record time, welcomed us to the area, & gave us sushi recommendations to boot! So, so much better than our former bank!”
9AM - 12PM
65 LaSalle Rd, West Hartford“I love Webster Bank. I lived in Milford for 10 years with Webster as my primary bank..before I moved to West Hartford Branch 8 years ago. I have always found the tellers and VP's to be friendly, intelligent and kind. I have also noticed that they take the time to spend with customers to make sure that they understand their transactions.”
“This is a 5 star Branch.Mgr.Joliah Johnson is tremendous at her job.Her new Senior Banker Stephanie Duckworth is going to be a great addition to the team.I was pleasantly surprised today at how efficient and well run this Bishops corner Branch of Bank of America is operating even being understaffed.”
“UNQUESTIONABLY, AS FOR MY PERSONAL BANKING EXPERIENCE, THIS PARTICULAR BANK OF AMERICA BRANCH IS UTMOST EXCELLENT IN RESOLVING FINANCIALLY NEEDED SERVICES, AND ET CETERA!”
“I want to thank the Mangers and Supervisors of this branch for FINALLY getting my money transfer issue right. It should not have happened like this . I also have issues with phone customer service of this bank (not related to this branch) that did not offer me a translator. However, the New Britain Ave branch finally got it done. Bottom line: If you are setting a wire transfer, a manager / supervisor MUST authorize it. If the teller / rep does not get that authorization, the wire never goes out. Problem solved!”
Open 24 hours
55 S Main St, West Hartford9AM - 2PM
319 N Main St, West Hartford“I have been a TD Bank customer since 2015. Over the 9 years, my interaction with the bank directly, is mostly non-existent.
The handful of times I have been to the branches, all staff has always been very prompt, professional and supportive.
I am giving TD 4 stars and not 5, because twice now in the last month I was not able to get a new debit card on site, even with a social security card.
Let’s rewind. The cause of me needing a new card to begin with, was due to a fraud alert that was triggered because I was attempting to purchase a $6.97 tire pressure gauge, in an area of town I frequent.
While I appreciate fraud alerts, holds, and a concern for the protection of my fiscal assets, this has caused me a boat load of frustration.
If you are going to claim to be “Americas Most Convenient Bank” then consider improving this.”
“My debit card recently stopped working and I stopped in to obtain a new one and everyone the West Hartford branch was so helpful. I don’t really go into the branch however every time I do have to go in I always have a positive experience!”