Since merging I've been locked out of my account; Calls to the Help line, put me a 30 minutes each day. Friday, Saturday I was able to get help. Sunday they hung up twice. When I accessed my account on Monday, I was unable to download my statements. Speaking to the help line made me realize that there were a Non Help line.
June 2023
Since merging with legacy 6/2023 I'm locked out of my account. Checked with fellow Webster bankers who are experiencing the same issue. Changing banks ASSP !!
June 2023
Awful customer service, was treated awfully. Could not even open a simple bank account here. They do not know what they’re doing.