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Most Recent Comments
I like JcPenny at The Oaks. It is always well organized and clean. It has a Sephora inside and a beauty salon with great hair products. I can always find something to buy at JcPenny. They have good prices and coupons. I enjoy their jewelry department too.
I have had repeated negative experiences with the Returns counter. The employees there are cold and irritable. The tall Latina manager was especially unfriendly. I felt ganged up on. Hire more people like Katie, who is kind and actually cares about the customers.
Bad customer service by Ziba she got very aggressive towards the customer ask to double check the price on a clothing item. She has no type of customer service bad training on JC Penney part hopefully she doesn't cuntinue working towards the holliday because she's going to lose it ☹️but great sales at the store.
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Thousand Oaks, CA and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.