Horrible service, could not answer any of my questions over the phone and insist that I come to the store for service. I have an older mac that needs battery replacement. so now I have to drive to the store to even see if its in stock, also they will not tell me how much the repair will be. Not happy :(
November 2023
I was helped right away once I walked in the back and found two Apple folks (think one was in training). My Watch is being sent for service - so will see if I need to change my post once I get it back.
October 2023
Had my MAC book serviced for an IOS upgrade, they had me turn it in for “2 hour processing” then kept my MAC book without communicating it was completed and closed the store without giving me back my MAC book. Overall keeping my MAC book with the location off. Customer service “0”.Who from Apple is delivering it... read full comment
