Mobile Phone Accessories in Stockton, CA
19 locations found near Stockton
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Mobile Phone Accessories
Mobile Phone Accessories
“Great customer service. If you’re lookin for punctuality and service, this is the place to go. Price was decent and they had my screen replaced within 45 minutes.”
Mobile Phone Accessories
“I typically don't write reviews for specific employees, but my experience with this particular employee had a profound effect on how I feel about T mobile as a company.In the last 12-14 days, I got a notification from Samsung saying I needed to perform a software update, which happens from time to time when they patch security issues and make some changes based on the feedback they are receiving from their customers. However, I usually am given the option to delay the update or start it immediately. Not this time. I had to start the update immediately in order to continue using my phone, which was a first for me. So I updated it, and when it finished, I immediately noticed that my phome was performing much slower, and my data was being throttled. I was experiencing latency as I'd never before seen it. I also noticed a lot of Bloatware was installed on my phone, which I could not remove.I immediately drove to this T Mobile store feeling very upset. I was helped with 2 minutes of walking in by a very welcoming,Kind, disarming young lady named Celia.I told her everything that was goingAnd, within 20 minutes, she had it fixed for me, and she was all smiles the whole. It was very obvious to me during my visit that she took pride in her work, and it was important to her that I left satisfied.I am beyond impressed with her work ethic and customer service skills. I hope she is appreciated there because employees like her are difficult to come by. I would not hesitate for a second to hire her myself if I had the opportunity.Thank you, Celia!”
Mobile Phone Accessories
“"I recently received assistance from Ali and was thoroughly impressed with their professionalism, attention to detail, and overall helpfulness. They went above and beyond to ensure that my needs were met and provided valuable guidance throughout the process. I would highly recommend their services to anyone in need of new phone or any assistance.”
Mobile Phone Accessories
“All employees are very helpful and kind they greet you with a smile and The store has everything you need or want and very clean i enjoy visiting the store the service is great”
Mobile Phone Accessories
“Amazing customer service I really liked how Emanuel walked me through my phone purchase and helped set everything up for me if I could give 1000 stars I would happily do so!”
Mobile Phone Accessories
“Amazing customer service!!! I cannot remember the girls name who helped us a month ago but I came in with my 14 y/o daughter to get her an iPhone. The girl was so sweet really explained everything for us got us a discount for switching from metro and gave us a huge discount on our monthly bill as well. She was amazing!!!!!”
Mobile Phone Accessories
“Excellent service, friendly and patient. I will recommend them to anyone. I left Verizon wireless 300.00 a month. and came to Metro with a zero dollar bill. I am very happy. Kamran is awesome!”
Mobile Phone Accessories
“Cricket always has awesome employees. They always try to help me get the best promos whenever I go. They used a refer a friend code that gave me $25 in bill credit. 10/10”
Mobile Phone Accessories
Mobile Phone Accessories
“(Translated by Google) Asen Moy good treatment This super I loved the place and the Service They give there(Original)Asen Moy buen trato Esta super me encantó el lugar y el Servicio Que dan ahi”
Mobile Phone Accessories
Mobile Phone Accessories
“Excellent customer service, over the top. Lucas has extensive product knowledge, professional in all discussions and presentation. A pleasurable time during our transaction.”
Mobile Phone Accessories
“They were so nice 100 stars if i could! Didn't even take long ive waited longer when i had metro years years ago! So happy i switched definitely will be saving over a couple hundred plus way better coverage”
Mobile Phone Accessories
“Shout out to the AT&T Customer Service (CSR) Store at 5756 Pacific Ave in Stockton, CA!My phone had been in SOS status for at least 3-4 days. I thought one of my grandchildren may have hit the emergency button, causing the phone to default into this status. The phone was dead as a door knob.I tried every YouTube hack I could find online, but none of them worked. Disheartened and discouraged by what use it would be to drop-in at the AT&T store, I made my way there on Valentine’s Day. With a little research, we learned that the phone had been shut off by a 3rd party emergency agency whose representatives had now taken a very unwelcoming tone and position with the AT&T CSR. Although the CSR was interceding on my behalf, he too was hung-up on as well.The store manager apparently noticed the time and energy his agent was now spending on this matter as he well. The manager did not come and take over, neither did he micro manage. He gave his CSR the needed latitude to continue working his magic while tapping an agent source that could seemingly solve the problem. They began working the problem from both ends.What great team work!Watching them organically align and attack the problem was inspirational. We were already greater than 3 hours or more into this thing but they were undaunted. And, the support team member was a skilled master in the 3rd party service offering that had gone so wayward. This kid was skilled and moved with an agile resolve that incrementally knocked down every up-cropping problem until we got to seemingly impossible ‘YES’. The problem was solved.Thank you all very much.It’s important to also mention the young lady that originally began working on this issue before passing it off.I celebrate this team, and wish to hold them out as a great example of excellence in action.”
Mobile Phone Accessories
“This was an amazing experience. They answered all my questions. I got a new phone that I love, and they offered all the support I needed to get going. Thank you Boost!”
Mobile Phone Accessories
“The store is awesome! As soon as I walked in I was greeted by Saul the new store manager. He along with his employees Zee and Emily were able to set me up with an account and saved me as much as possible. Their customer service is a prime example of what it should be! I previously visited the corporate location on Pacific and they were nowhere near close this stores level of customer service which is sad considering g the should be the standard!”
Mobile Phone Accessories
“I like the price I pay for my unlimited calls,text and data. Less than $58 a month. I do wish the data speeds were faster though, that is my only complaint. Verizon offers me something similar but for almost $90 so I will stick with Boost Mobile for now. I guess I'l just have to be more patient while watching my netflix movies or youtube videos.”
Mobile Phone Accessories
“Spoke with Destiny on the phone to see if they had the new iPhone 15 pro max in stock, was told to wait for a phone call since the phone was located in the safe which takes sometime to open up. Was given a call within the time frame that was promised. Decided to upgrade my phone, the smoothest experience I've ever had at any AT&T location, thanks to her! She not only helped me but 3 other customers all at once. She is truly a wonderful employee, who knows how to treat and assist her customers. Needs to be promoted or given a raise! 10/10 experience.”
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“really nice and friendly staff the manager helped me when I was having some issues non-related to my service even stayed after closing to help me at no extra charge and was very friendly and in good spirits”