Cell Phone Stores in Stockton, CA
30 locations found near Stockton
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Mobile Phones
10AM - 8PM
225 Doctor M.L.K. Jr Blvd, Stockton
Mobile Phones
“really nice and friendly staff the manager helped me when I was having some issues non-related to my service even stayed after closing to help me at no extra charge and was very friendly and in good spirits”
Mobile Phones
“I typically don't write reviews for specific employees, but my experience with this particular employee had a profound effect on how I feel about T mobile as a company.In the last 12-14 days, I got a notification from Samsung saying I needed to perform a software update, which happens from time to time when they patch security issues and make some changes based on the feedback they are receiving from their customers. However, I usually am given the option to delay the update or start it immediately. Not this time. I had to start the update immediately in order to continue using my phone, which was a first for me. So I updated it, and when it finished, I immediately noticed that my phome was performing much slower, and my data was being throttled. I was experiencing latency as I'd never before seen it. I also noticed a lot of Bloatware was installed on my phone, which I could not remove.I immediately drove to this T Mobile store feeling very upset. I was helped with 2 minutes of walking in by a very welcoming,Kind, disarming young lady named Celia.I told her everything that was goingAnd, within 20 minutes, she had it fixed for me, and she was all smiles the whole. It was very obvious to me during my visit that she took pride in her work, and it was important to her that I left satisfied.I am beyond impressed with her work ethic and customer service skills. I hope she is appreciated there because employees like her are difficult to come by. I would not hesitate for a second to hire her myself if I had the opportunity.Thank you, Celia!”
Mobile Phones
“Had a great experience here. I had two phones that needed repair one with broken front glass and the other with a broken front speaker. The price was very reasonable and had it them repaired the same day. The gentleman was very friendly and was very easy to have a conversation with. The only reason I'm not making this a five star is because I called later in the day to verify the phone were ready to be picked up, but no one answered. I called three times with about at least 10 mins apart. So, I had to drive there to see if they phones where ready. But all in all, definitely going to be going back there with any other phones I might need repaired.”
Mobile Phones
Mobile Phones
“Amazing customer service I really liked how Emanuel walked me through my phone purchase and helped set everything up for me if I could give 1000 stars I would happily do so!”
Mobile Phones
“"I recently received assistance from Ali and was thoroughly impressed with their professionalism, attention to detail, and overall helpfulness. They went above and beyond to ensure that my needs were met and provided valuable guidance throughout the process. I would highly recommend their services to anyone in need of new phone or any assistance.”
Mobile Phones
“Amazing customer service!!! I cannot remember the girls name who helped us a month ago but I came in with my 14 y/o daughter to get her an iPhone. The girl was so sweet really explained everything for us got us a discount for switching from metro and gave us a huge discount on our monthly bill as well. She was amazing!!!!!”
Mobile Phones
“Today I went with my family to buy some phones and I want to thank the worker ALEJANDRA for her great help and work that gave us excellent service 10/10.Very kind and responsible, thank you very much indeed ? ? ????”
Mobile Phones
“The worker was very kind honestly it felt like shopping amongst family because the employees wil ask you if there is anything that they can do for , just let them know great atmosphere”
10AM - 9PM
4950 Pacific Ave Ste 500, Stockton
Mobile Phones
“Cricket always has awesome employees. They always try to help me get the best promos whenever I go. They used a refer a friend code that gave me $25 in bill credit. 10/10”
Mobile Phones
“They had a deal if I got my phone fixed it would give me $800 credit towards my plan . So I called icareirepair.com in Stockton and got it fixed in 15 mins. And got a new”
Mobile Phones
“I had been with Xfinity for years never did it cross my mind to switch. I came to this store with a friend. To my surprise a gentleman by the name of Elijah greeted me I must say he has great customer service skills. I got new phones home internet that works amazing better than Xfinity and I am saving a lot of money. Also Don the store manager was very helpful and very professional. I definitely recommend this store and you must ask for Elijah to help you he will give you are a great deal.”
Mobile Phones
“In purchasing a package deal phone I observed my phone had a crack on screen, my Girlfriend said it's the "screen protector, I wasn't convinced and thought it was the Screen itself. She insisted we march back down to T' Mobile on March Ln Stockton Ca to speak to management. I was greeted with a smile and great customer service Maria and (Manager Danny). Indeed assured me it was the protector not the screen itself. immediately they serviced my phone no charge replacing the screen protector. They suggested the $9 Insurance that would allow me personal peace of mind if anything happens to phone in future it was covered. (* Small Deductible) Thank you Team T' mobile”
Mobile Phones
“Shout out to the AT&T Customer Service (CSR) Store at 5756 Pacific Ave in Stockton, CA!My phone had been in SOS status for at least 3-4 days. I thought one of my grandchildren may have hit the emergency button, causing the phone to default into this status. The phone was dead as a door knob.I tried every YouTube hack I could find online, but none of them worked. Disheartened and discouraged by what use it would be to drop-in at the AT&T store, I made my way there on Valentine’s Day. With a little research, we learned that the phone had been shut off by a 3rd party emergency agency whose representatives had now taken a very unwelcoming tone and position with the AT&T CSR. Although the CSR was interceding on my behalf, he too was hung-up on as well.The store manager apparently noticed the time and energy his agent was now spending on this matter as he well. The manager did not come and take over, neither did he micro manage. He gave his CSR the needed latitude to continue working his magic while tapping an agent source that could seemingly solve the problem. They began working the problem from both ends.What great team work!Watching them organically align and attack the problem was inspirational. We were already greater than 3 hours or more into this thing but they were undaunted. And, the support team member was a skilled master in the 3rd party service offering that had gone so wayward. This kid was skilled and moved with an agile resolve that incrementally knocked down every up-cropping problem until we got to seemingly impossible ‘YES’. The problem was solved.Thank you all very much.It’s important to also mention the young lady that originally began working on this issue before passing it off.I celebrate this team, and wish to hold them out as a great example of excellence in action.”
Mobile Phones
“Very happy to come in to this store, CJ took a payment for my mom and I was extremely happy to see someone take good care of my mom , I normally come with my mom because I want to avoid anyone mistreating her but he made me feel so happy because of the way he treated her and went above and beyond to answer any questions that she had, even though he was new in training he sure had good knowledge in his company. Thank you for being one of the kindest people , its hard to come across nice people now adays.”
Mobile Phones
“Excellent customer service, over the top. Lucas has extensive product knowledge, professional in all discussions and presentation. A pleasurable time during our transaction.”
Mobile Phones
“The store is awesome! As soon as I walked in I was greeted by Saul the new store manager. He along with his employees Zee and Emily were able to set me up with an account and saved me as much as possible. Their customer service is a prime example of what it should be! I previously visited the corporate location on Pacific and they were nowhere near close this stores level of customer service which is sad considering g the should be the standard!”
10AM - 7PM
707 E March Ln Ste 5, Stockton
Mobile Phones
“(Translated by Google) Asen Moy good treatment This super I loved the place and the Service They give there(Original)Asen Moy buen trato Esta super me encantó el lugar y el Servicio Que dan ahi”
Mobile Phones
Mobile Phones
“Jordan was super helpful even when the manager just told me to call 611 cause they couldn’t help Jordan went out of his way and helped me out and got my phone working”
Mobile Phones
“This location,don't go anywhere else. If you want professional, respectful, knowledge service, come here. Do not go anywhere else. Limited inventory but when u want quality integrity in service support, these guys are freaking awesome. Always staffed, always monitored and always acknowledged even if they are with another customer or assisting another client they acknowledge you at first entrance. come here at this location. And leave them a great comment, they deserve it! ? Tom and team are awesome. My mother is elderly and not once did my mother feel intimidated nor rushed to make rash decisions spending her time on additional devices she didn't need. Including services. They were even patient with her. My mother didn't feel any discrimination like the March lane store does. MARCH LANE YOU SUCK IN SERVICE AND STAFFING. AND U DISCRIMINATE AGAINST ELDERLY AND THE DISABLED”
Mobile Phones
“Spoke with Destiny on the phone to see if they had the new iPhone 15 pro max in stock, was told to wait for a phone call since the phone was located in the safe which takes sometime to open up. Was given a call within the time frame that was promised. Decided to upgrade my phone, the smoothest experience I've ever had at any AT&T location, thanks to her! She not only helped me but 3 other customers all at once. She is truly a wonderful employee, who knows how to treat and assist her customers. Needs to be promoted or given a raise! 10/10 experience.”
Mobile Phones
“All the girls here are so knowledgeable and very friendly! When I go to pay my bill I end up leaving with something unexpected and it’s ALWAYS a great deal! They sure know how to take care of their customers needs and answer all of my questions or concerns.”
Mobile Phones
“I went to go fix my old iPhone Se to give to my little brother and I thought it was irreparable but they managed to fix it and give me a good deal with the fix the case and the glass as well. I will be going there for any future problems w my phone.”
Mobile Phones
“Excellent service, friendly and patient. I will recommend them to anyone. I left Verizon wireless 300.00 a month. and came to Metro with a zero dollar bill. I am very happy. Kamran is awesome!”
Mobile Phones
Mobile Phones
“Customer service above and beyond expectation! The service rep made sure I got the best deal on a new phone, case, and even put on a glass screen for me- all after the store had officially closed. The situation was that I had everything picked out, when I realized I'd left my debit card at a restaurant a few miles away. He insisted he'd wait for me to get it and bring it back to complete the purchase, even though he wouldn't get overtime and I suggested we could finish the transaction the next day.”
10AM - 8PM
Stockton
Mobile Phones
Mobile Phones
“My story is long and unnecessary but let me just say this: after going to different Metro stores, T- Mobile and Best Buy to get my new phone hooked up, I was pretty much ready to throw in the towel on my new phone... Nobody could help. I was getting the run around. Until I decided to try a different Metro and got the help of a genius young lady named Rena. She knew exactly what she was doing and how to do it. She really needs to train the other Metro employees that seemed so clueless. If I could have tipped her, I would have. I hope someone if importance sees this and recognizes her awesomeness. I'm forever grateful.”
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“I went to March Ln location before, this employee worked there and I remember she still has the same amazing personality. I rate it 10/10. Thank you for putting in so much effort. Thank you for the awesome customer service. I recommend this location to new and existing customer!”