Verizon provides a range of mobile, 5G home internet, and business services, available both in-store and online. Customers can schedule in-store appointments or place online orders for convenient pickup or delivery options, including free 2-day shipping. Reviews highlight the store's excellent customer service, with particular praise for a representative named Andy Macias, who is recognized for his patience, knowledge, and willingness to help customers with their needs. Many customers appreciate the streamlined process of switching to Verizon and the thorough assistance they receive. However, some reviews mention instances of rudeness and longer wait times than expected. Overall, Verizon aims to deliver a positive shopping experience, and customers can rely on the staff for support with their mobile devices.
I want to give a shout out to Jeoni he was so patient, knowledgeable,, kind, and made sure that all our needs were met, getting three new cell phones. He made it fast and easy. It was the best experience we have ever had at a Verizon store! Such a delight as a representative at Verizon! Thanks again for all your help!
April 2024
The purple at this store are very friendly amd helpful
September 2023
Great customer service! The only complaint is they didn't have Sunday football on any of the big screens for visiting customers.
