Cell Phone Stores in San Jose, CA
30 locations found near San Jose
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Mobile Phones
Mobile Phones
“#knowledge - 5/5 #service - 5/5 #value -5/5 #tip - get there early as there can be a lot of customers that need phone help, so the queue builds up quick. #context - came here to help my grandma replace her iPhone battery. #like - Michael was very friendly to us as well as all the other customers I saw him interact with. He does his best to prioritize work to reduce customer waiting time. He also makes it a point to provide great customer service. #dislike - nothing to dislike here! Phone battery is working like new!”
Mobile Phones
“I got a lap top here, service was very good and the computer works greatI will be buying my next computer here“ I totally recommend this store to any one who uses apple””
Mobile Phones
“I came in with my father's phone which was (as far as my dad and myself was concerned) in need of either repair or replacement. After listening to me describe its behavior for 30 seconds, Jamie said "oh, it sounds like the problem is just XYZ. We can fix that right here.". Sure enough, ten minutes later the phone was completely operational again. Jamie saved me tons of time and money with an honest and expert appraisal of my issue. I couldn't be happier with the end result.”
Mobile Phones
“I had a pretty complex prepaid multi-line to postpaid porting to do. These guys totally helped me out. They go above and beyond to ensure things are setup right and you get the best value. At one point, there were 2 guys and the manager were on phone with AT&T and another carrier on my behalf for different things. Would totally recommend to anyone.”
10AM - 5:30PM
3575 Stevens Creek Blvd Unit B, San Jose
Mobile Phones
“My five-year-old iPhone 6s (I know) finally died on me & wouldn't power on, even when plugged in. Since my iCloud was full, the backup could not restore the important most recent data onto my new phone. Thus, I needed to get the old phone operable to at least retrieve that data ASAP. Mansoor responded to my request quickly & we were able to arrange for him to run the diagnostic the next day (Saturday)... The problem was not as easy a fix as just replacing the battery, so he kept troubleshooting through the weekend--updating me along the way--&, lo & behold, he got the phone working again (crucially, with all the data intact!)! Mansoor is affable & he saved the day!”
11 AM - 6:30 PM
314 E Santa Clara St #1, San Jose
Mobile Phones
“Broke my phone playing basketball brought it over he got it done in like 10-15 minutes. Wasn't expensive at all for a screen repair probably the one of the cheapest ones. 10/10 recommend”
Mobile Phones
“I wanted to wait about a month or so before making a review. I stopped by about a month and a half ago to have my iPad Pro repaired. This is my honest review and experience. If you don't want to read all of this just skip to the last paragraph.My iPad Pro was not charging. I took it to a couple of franchised type shops in the area that either concluded that the problem was the charging port and or battery. Both other shops quoted around $400-$800 for the repair. Initially, I didn't not know what to make of the cost but it seemed that they both just threw out random prices, but that could be just what I thought. I also contacted their other locations that gave me inconsistent pricing for the same repairs. I won't mention the name of those shops here. I needed a third opinion so I went to Crystal International.After being recommended by two of my friends, I took my iPad to Crystal International. They conducted a quick test and similarly concluded that the charging port was damaged and needed to be replaced. I asked about the battery and they mentioned that it doesn't often go bad but they would check it once it was opened. I decided to move forward with the repair by Crystal because the cost was unbeatable and worth the chance and would save me from doing the work myself. I think it was a 24hr turnaround. I returned to pick it up and got it back with a new charging port. Battery was left alone because nothing was found wrong with it. A month and a half later, zero issues with changing or holding a charge or anything else. It has been working as it should since the repair.Summary:Excellent customer service. Extremely fair pricing! Excellent workmanship! They have a sheet with device models with costs of the types of repairs. So, if you are considering purchasing a repair kit off eBay or Amazon and working on your device yourself, DON'T! Just save yourself time and some money and just take it to Crystal International. They have the tools and experience to get it done right. Highly recommended!”
10AM - 7PM
3102 Story Rd Ste B, San Jose
Mobile Phones
“(Translated by Google) Very good experience with excellent service I highly recommend it.(Original)Muy buena experiencia con un excelente servicio lo recomiendo ampliamente.”
Mobile Phones
“I don’t usually leave reviews but the team over at ATT on Blossom Hill and Almaden were really fantastic to deal with. I just had a minor repair issue with my IPhone and they gave it their full attention and made sure I was fully satisfied. Highly recommend this team for your phone needs.”
Mobile Phones
“The store manager attended me was ver king and helpful. Service was good, spanish and spanish and english speaking was avaliable. Thank you so much gor an excelente customer service!!”
Mobile Phones
“I had such an exceptional customer satisfaction experience. Arnab resolved my problem quickly and politely. He knows his job too well he was welcoming very professional and great listener,I highly recommend this AT&T branch!! The store is neat and clean, the team who was with him was also support each other seems like they have gd work atmosphere. Thanks to the agent there called Arnab I learned that the quality of the deals they have, products exceeded my expectations, great customer service thank u Arnab”
Mobile Phones
“The store was easy to locate and the inside was clean and organized. I am very thankful that we had the manager Katherine to help us out on Monday morning. Her customer service was professional and kind. She helped my mother and I transfer services from our previous provider to Cricket. She made it super easy, fast and convenient. Katherine went above and beyond in letting us know of how we can save more on our plan and was very knowledgeable in all the services Cricket has to offer.Would definitely recommend this location to anyone. Keep up the good work, Katherine!”
Mobile Phones
“Can’t say enough about the great service I received today at the Hillsdale AT&T store. Staff was incredibly knowledgeable and helpful. Will be back for the next upgrade.”
10AM - 8PM
1705 Story Rd, San Jose
Mobile Phones
“Jose was wonderful with helping my mom and I activating our new phones. He was super quick, and attentive to our questions and even showed us some accessories that would benefit our experience with the new iphone15. He provided excellent service. 10/10”
Mobile Phones
“I bought a new phone here the other day. The staff were knowledgeable and friendly. Brittney (or Brittany, sorry) helped me out and she was awesome! She was very professional and went out of her way to make sure my phone was set up properly.I would definitely purchase from this location again.”
Mobile Phones
“Unfortunately I didn't get the name of the girl who helped me but she made my experience quick and smooth! I did a Jump upgrade and traded in my iPhone 11 for the 15. The process of moving everything over to my new phone was so easy.”
Mobile Phones
“Shattered my phone screen on the concrete. Erin was able to completely fix the screen like new in one hour. Highly recommend! He is honest, kind, hard working, and passionate about his job. Happy to support his business and thankful for his great work!”
Mobile Phones
“I was gladly welcomed here at this store! Mayra the manager in charge was amazing. She helped me all the way through with issues I was having with a claim. She got on the phone immediately after I informed her with my issue. Mayra was on the line with Ascurion for over an hour and got the job done. I want to rate this store with all five stars because they deserve it!! Quality customer prompt service, informational and always keeping a smile! Thank you all for great customer service! I will recommend this store to all and will come here for any issues or help I need in the future!!”
Mobile Phones
“I had an amazing and the best experience at this T-mobile store. Irvin provided exceptional service, he was knowledgeable, friendly, and went above and beyond to help us. He answered all our questions and helped us find the perfect plan and device. Highly recommend this store for their excellent customer service! Thank you again, Irvin!!!”
Mobile Phones
“Loved this store, products work well, and employees were all very kind. I recommended store to all my friends. Come here if you require the best looking phone case.”
Mobile Phones
“Outstanding customer service from Matt the Best Buy manager. I Had a issue with my laptop that I purchased from them years back that I had the extended warranty coverage through my credit card. He assisted me with my replacement laptop from start to finish. They have the best customer service and the best prices.”
9:30AM - 7:30PM
3123 Alum Rock Ave, San Jose
Mobile Phones
“(Translated by Google) Excellent very complete service, the staff that attends you is very friendly, you can also send money(Original)Excelente servicio muy completo, el personal que lo atiende es muy amable, tambien se pueden hacer envíos de dinero”
10AM - 8PM
5801 Cottle Rd, San Jose
Mobile Phones
“The service was great, it was closing time and the employee that helped me out was kind enough to assist me. And complete the sale. I definitely like that this Verizon is close to my home.”
Mobile Phones
“I decided to obtain a new phone and the employees treated me so good, helpful, nice and wild recommend the store to obtain the services that you may need! Such a outstanding job the employees have done!”
Mobile Phones
“I can't rave enough about the service I received. First of all, I was thrilled to find out they were open on Thanksgiving day. Secondly, I thought I needed to have the whole LCD screen replaced on my tablet but once the gentleman examined it, he was able to fix in a few minutes and didn't charge anything!! I would definitely recommend and return for any electronic services”
Mobile Phones
“Alfonso, helped me solve several problems that I had with my phone and also with the other phone lines that I have with Verizon. He is a young man who is very patient and knows a lot about technology and speaks Spanish and English. He gave us very good service.”
Mobile Phones
“I came to this store on 03/15/2022. I was welcomed with a friendly smile when entering the store. The lady who helped me to replace my phone was professional on her job. She respected and nicely serviced customers. While waiting for my turn, I saw she treated all customers nicely no matter they bought a high range smart phone or a basic smart phone. I would come back this store again. Thanks Boost Mobile”
Mobile Phones
“Went to have my iPhone 11 transferred to an iPhone 14. Ivan was amazing, friendly, funny all the while he was working on my phones. Talk about a marketing/salesman. I had gone there to purchase nothing but ended up purchasing a screen protector & Ivan even put it on. I don’t even live on this side of town but I would definitely come across town to see him. If you go there & see Ivan ask him about his penguin farm? 5 stars all the way.”
10AM - 7PM
326 E Santa Clara St, San Jose
Mobile Phones
“Hello, good afternoon, very happy and happy to visit and be attended by Michael in the store, a very kind and attentive and cordial person, above all, friendly when it comes to serving us. Very satisfied”
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“Jim was professional and diagnosed the problem with my phone. It was more than battery replacement which I thought that disabled the phone.He fixed it on the same day and was understanding of my need to have a working mobile phone.”