I’m here at 10:20 and the place is closed. All signs on the building and their phone line say it’s open at 10am. What gives? I had an appointment to pick up my phone
The Verizon store in cottle road will give you a way better service or the eastridge mall location .I visited both store to upgrade my phones and they are super friendly and professional. I will recommend those 2 store .
I was turned away and told I had to make an appointment online while the store was empty and employees socialized. Missed out on promotion upgrade for my lines. May be time to find a more customer friendly cell phone service provider.
Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit our store pages to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.