Terrible service by the staff manager at the Genius Bar. So rude to its customers. Very disappointing. Pls do not come to this store. I lost my iPhone case there and they said I have to file a police report to show me the video without really being customer centric.
December 2023
The employees here are very quick and friendly when you're making purchases here. Even during the holidays when they can be run ragged with all the customers making last minute holiday stops. The employee was very knowledgeable and let me use my student discount for my sisters purchase, which I really appreciate.
November 2023
Went in there for watch repair and got good advice from the technicians there for a quick lookup, advise me on my options and best suggestions. Recommended to get advanced appointment on apple’s website before walk-in.
