Wow! Such great service from Eligo, Financial Services Advisor. Very helpful, patient and nice. He gets an A+ for customer service. San Mateo Credit Union you are lucky to have such a great employee.
September 2022
I had a great experienced and satisfied with the service of Elizabeth Alvarez when she assisted me re-finance my car. She was very knowledgeable, professional and courteous. Excellent!
February 2021
I had the pleasure of being helped by Jailene today, and was not disappointed! Efficient, super polite and knowledgeable! Thanks so much for helping me with several requests! Wish I had this pleasant experience every time!
Unlike banks, credit unions are owned by their members. At SMCU, everything we do is designed with member-owners in mind--from quality services to cost-efficient products to personalized attention. We return value to everyone who participates in our member-owned financial cooperative, passing our profits on to you in the form of lower loan rates, higher dividends on savings, the lowest possible fees, and many free and practical services. We also place particular emphasis on safeguarding your privacy at all times, and never sell our members' information. Because our member-owners are our most valuable assets, we embrace principles that reflect our commitment to you:
"Not for profit, not for charity, but for service"
"People helping people"