“Love this credit union. Member for 32 years. Smaller CU but they make up lack of size with great service. Man, I get treated like a real person. They have services that meet most of my needs. Rochelle, Anita, and Bob are amazing. I rarely get to their branch but when needed they have been very supportive.”
7AM - 7PM
303 Twin Dolphin Dr, Redwood City“3 cheers for James Teaney! He was SO patient, kind and helpful as I was trying to assist a family member with their banking needs and my own as well. He helped navigate a complex issue I had been trying to resolve for days. THANK YOU James and Provident!”
9AM - 5PM
210 Redwood Shores Pkwy, Redwood City“I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.”
“I've been a member of MY Credit Union for over 40 years. Started when it was Ampex CU. I felt compelled to recognize this wonderful business. My entire family utilizes their various services. Ryan Rice is a wonderful employee who works at MY Credit Union who has demonstrated exceptional customer service. At one time, there was an issue with my account. Ryan went above and beyond to resolve my issue and to isolate the root cause. Thais is only one example of the type of personal care and services that this business provides. I truly enjoy doing all of our banking there!”
“Wow! Such great service from Eligo, Financial Services Advisor. Very helpful, patient and nice. He gets an A+ for customer service. San Mateo Credit Union you are lucky to have such a great employee.”
“I had the pleasure of working with Jose Vasquez from the Redwood City Branch - he was extremely helpful and provided excellent customer service. I was applying for a new loan, and the process was seamless, literally took less than 30 minutes from start to finish and the funds were already in my account the same day. Highly recommended!”