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“It's highly recommended to have an appointment when you visit here. Walk-ins are a very time consuming process. Appointments can be simply taken by visiting a day prior, via their app or website. Most of the staff here are super friendly like Amanda, Deby.. Still some others are lil on the slow side..still okay..
One major point of improvement would be a check-in system to manage the customers. Once you enter there will be hardly anyone to guide you..at times the security may ask you to sit..still again you have to go to some staff and ask for help afterwards especially in busy hours..”
“Great service for M aaron serrano the best branch manager in this area also he respect the people 100 percent satisfied with my great M aaron serrano. Definitely recommend”
Open 24 hours
444 S Garey Ave, Pomona
Banks
“I appreciate that Bank of America is protecting me from fraud. When Best Buy was automatically renewing a service using the account number on file, someone from the BofA fraud department called to be sure I wasn't being ripped off. I was momentarily made nervous but then appreciated their caution. Thanks, BofA!”
“I visited this Bank which got a low score. While in line. I noticed it’s not the tellers but stupid customers that hold up the line. Tellers are very professional and knowledgeable. My transaction went quick.”
Open 24 hours
321 East Holt Avenue, Pomona
Banks
“This location is very busy but the customer service is always excellent. I usually come in here to get quarters to do my laundry and I'm always greeted so I don't have to wait in line. I simply fiv2e them my 20$ Bill and the banker gets me my coins, I'm in n out. Thank you for your fast and generous service.”
“The day I went to the bank it was very busy someone said it was because the date we were on was the first of the month. I didn't go inside, I just went to the ATM, and there was a big line. There were three ATM machines but only one was being used when it was finally my turn, I realized that one was out of order and the other one was not being used after some one said it was out of order too, but, i notice it wasn't. The system was quite slow, and I think it is due to the great demand there was for withdrawals , deposits, and other transactions on this particular day. This is something beyond the control of man.”
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Banks
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Banks
“New customer my old bank merged with this credit union, was a a pleasure to do business with Stephanie, she is very patient and understanding, she helped me set up my account even on cell phone. Excellent customer service. Thanks”